May 5, 2016
Delta’s investments in the customer experience extend beyond the hard product like seats and overhead bins – the airline’s in-flight entertainment system is also getting a facelift, and the first...
April 28, 2016
Delta is deploying Radio Frequency Identification (RFID) baggage tracking technology, a first for U.S. carriers, providing customers with improved real-time tracking of luggage throughout the travel...
April 14, 2016
Delta will no longer charge a fee for customers who buy tickets by phone through Reservation Sales or in person at airports and other ticket offices.
March 15, 2016
Delta One customers flying between Seattle and Detroit to China will enjoy the airline’s light-gray cotton loungewear on board beginning March 15. The loungewear will be available on flights between...
Feb. 29, 2016
More than 400 pounds of ingredients and a lot of love were the winning ingredients in a massive pot of hearty Sancocho that delighted 1,130 passengers and celebrated the 172nd anniversary of...
Feb. 29, 2016
Feb. 12, 2016
Dec. 16, 2015
Delta has launched the latest enhancements to its automated rebooking system to improve the customer experience during flight cancellations and delays. New functionality has been added to kiosks in...
Dec. 14, 2015
Customers flying a few of Delta’s transcon flights between LAX and New York’s JFK Airport Saturday took to social media as the airline celebrated what would be Frank Sinatra’s 100th birthday with a...