Delta was certified once again as a great workplace by the independent analysts at Great Place to Work. The airline earned this credential for a second straight year based on extensive ratings provided by Delta employees in anonymous surveys.
The survey, sent to a random selection of Delta's more than 80,000 people worldwide, was anchored by 90 percent of respondents saying Delta overall is a great place to work. The analysis also shows 95 percent of employees are proud to tell others they work for Delta and 97 percent say they have pride in the work Delta accomplishes.
"This certification is a fantastic validation of our culture of servant leadership and of how consistently we live out the values stated in the Rules of the Road," said Joanne Smith, Delta's Executive Vice President & Chief Human Resources Officer. "We know that listening to and caring for each other will help to serve our customers even better and will continue to make Delta a great place to work."
"We applaud Delta for seeking certification and releasing its employees' feedback," Peters said. "These ratings measure its capacity to earn its own employees' trust and create a great workplace – critical metrics that anyone considering working for or doing business with Delta should take into account as an indicator of high performance."
Delta employees completed 1,099 surveys, resulting in a 90 percent confidence level and a margin of error of ± 2.46.