The Delta One suite shined Tuesday in Hamburg, Germany, with a prestigious Crystal Cabin Award win in the highly coveted Cabin Concepts category at the 2017 Aircraft Interiors Expo. The Crystal Cabin Awards are known as the world’s most renowned prize for innovation in aircraft interiors — with the winners setting the trends for the future of flying.
“This is an incredibly special award for Delta and for our teams who worked so hard to create the Delta One suite — a best-in-class customer experience,” said Joe Kiely, Managing Director — Product & Customer Experience. “We’re extremely proud to be recognized for the innovative approach we took to create a unique space for our customers to call their own — to relax, dine, be entertained or sleep — while giving them more control over their onboard experience.”
The Delta One suite is part of the airline’s multi-billion dollar investment across the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, access to Wi-Fi on nearly all flights, complimentary meals in the Main Cabin on select flights, upgraded free Main Cabin snacks, chef-curated meals in Delta One, a seasonal wine program and more.
According to the Crystal Cabin Awards, the winning concepts “give an impression of how we will fly in the near future.”
Delta’s premium product is the first Business Class cabin to feature a sliding door on every suite, providing each customer a private, residential-feeling space with thoughtfully designed personal stowage areas, an advanced in-flight entertainment system and premium trim and finishes.
Delta is not only the first airline to introduce an all-suite Business Class product, but has redefined the way the industry provides customers with a sense of space and privacy. The Delta One suite will debut on Delta’s first Airbus A350, due to enter service in fall 2017, and will subsequently be retrofitted on Delta’s entire Boeing 777 fleet starting in 2018.
The suite will initially be flying Delta’s premium, long-haul international routes primarily from the U.S. to Asia.
Key features of the Delta One suite designed to provide a more innovative customer experience include:
- A full-height door at every suite
- Sliding privacy dividers between center suites
- In-suite, customizable ambient lighting, including soft blue lit horizon light and “Do Not Disturb” feature
- Dedicated stowage compartments for shoes, headphones and laptops
- Contemporary design featuring premium trim and finishes
- Memory foam-enhanced comfort cushion
- An 18-inch, high-resolution in-flight entertainment monitor
- A universal power outlet and high-powered USB port at every seat
About the 2017 Crystal Cabin Awards
2017 Crystal Cabin Awards press release: These are 2017’s best ideas for the aircraft cabin
Eighty-five entrants from 21 nations entered this year’s awards, vying for the top spots among seven categories. But the Cabin Concepts category was the top prize that airlines, customers and aviation enthusiasts keep the closest watch on. An international judging panel of 29 aviation experts ranging from airline representatives and professors to aircraft manufacturer representatives and journalists decided the winners based on project presentations and a series of on-the-spot critical and probing questions. Winners were announced at the Crystal Cabin Awards gala on April 4, in Hamburg, Germany.