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2017

Organization:

Award:

Great Place to Work

Delta earned the award for a second straight year based on extensive ratings provided by Delta employees in anonymous surveys. 

J.D. Power

​​For the fourth consecutive year, Delta Air Lines Premium Sales and Service achieved the J.D. Power Certified Contact Center distinction within the Live Phone channel. 

The Beat

Delta was awarded the Most Admired Supplier and Most Admired Airline by the readers of The Beat at their 10th Annual Beat Readers' Choice Awards for the sixth year in a row.

The National Business Group on Health

 

Delta Wellness was recognized for the third straight year with the "Best Employers for Healthy Lifestyles" 2017 Platinum Award from The National Business Group on Health.

APEX

Delta's superior customer experience was recognized with the only five-star rating of 14 global airlines from APEX Official Airline Ratings.

The World Travel Awards

Delta Sky Club at Seattle-Tacoma Airport was awarded "North America's Leading Airport Lounge 2017" by the World Travel Awards.

Great Place To Work and Fortune Magazine

Great Place To Work and Fortune ranked Delta Air Lines No. 10 on a list of the country's Best Workplaces for Women.

The World Travel Awards

​Delta has been honored with three World Travel Awards in the categories of Leading United States Airline to Central America, Leading United States Airline to South America and Leading United States Airline to Mexico.

The Talent Board

Delta has been honored with a Candidate Experience (CandE) Award by the Talent Board for the fourth year in a row.

Future Travel Experience Global Awards

Delta's Nomad customer assistance tool has won "Best Check-In Initiative" at the Future Travel Experience Global Awards 2017.

The Health Project

Delta has received a coveted Honorable Mention designation from the 2017 C. Everett Koop National Health Award based on the quality and effectiveness of the Delta Wellness program.

Black Enterprise Magazine

Delta has been named to Black Enterprise magazine’s list of the 50 Top Companies for Supplier Diversity.

U.S. Business Leadership Network (USBLN) and American Association of People with Disabilities (AAPD)

Delta has been named one of the nation’s “Best Places to Work for Disability Inclusion” for the second year in a row.

Glassdoor

Delta was ranked No. 22 of 100 honorees among Glassdoor's annual Candidate’s Choice Awards for “Best Places to Interview in 2017," based on an overall interview experience rating.

U.S. News

Delta SkyMiles was named a Best Travel Rewards Program by U.S. News for 2017-2018.

Atlanta Cargo Awards

For the second consecutive year, Delta Cargo has been awarded “Cargo Airline of the Year” at the Atlanta Cargo Awards based on the most tonnage handled at Hartsfield-Jackson Atlanta International Airport.

Red Cross

Employees and retirees contributed a record 9,375 pints of blood at Delta-hosted American Red Cross blood drives during fiscal year 2017 ranking Delta as the No. 2 corporate blood donor in the U.S.

IATA

Delta Cargo has been awarded IATA’s Center of Excellence for Independent Validators (CEIV) Pharma Logistics Certification. 

TravelAge West

The readers of TravelAge West awarded Delta with two WAVE awards, Airline Providing the Best Travel Agent Support, and Best Airline — Domestic for the sixth consecutive year.

Bizbash

Bizbash listed Delta as No. 3 among the top 10 innovative brands of 2017.

RFID Journal

Delta was honored with the Best Radio Frequency Identification Technology (RFID) Implementation Award from the RFID Journal, recognizing the airline’s industry-leading baggage handling strategy.

Foreign Policy Association.

Delta was honored for the role it plays fostering global diversity and its commitment to the communities it serves worldwide with the Corporate Responsibility Award from the Foreign Policy Association.

The International Yacht & Aviation Awards

Delta’s new premium seat product and the airline’s Seattle lounge took top honors at The 2017 International Yacht & Aviation Awards.

Workforce Magazine

For the third year in a row, Delta has earned a spot on the Workforce 100 for excellence in human resources.

 Forbes Magazine

Forbes magazine has ranked Delta No. 145 among America's 500 Best Large Employers of 2017.

Companies That Care

Delta has been named to the 2017 Honor Roll by Companies That Care for the second year in a row.

Flyertea

Flyertea, the largest frequent flyer website in China named Delta, “Flyers’ Preferred Airline" among North American airlines for the third consecutive year.

Fortune Magazine

Delta was named one of Fortune's 2017 100 Best Commpanies to Work For

Fortune Magazine

Delta topped the Most Admired Companies list for the fourth straight year, rated Fortune’s Most Admired Airline for the sixth time in the past seven years.

Aircraft Interiors Expo

The Delta One suite was honored with the prestigious Crystal Cabin Award win in the highly coveted Cabin Concepts category. The Crystal Cabin Awards are known as the world’s most renowned prize for innovation in aircraft interiors.

U.K. Cellars in the Sky

Delta scooped Silver in the Fortified/Sweet Wines category.

Travvy Awards

Delta was recognized for the highest standards of excellence with seven Travvy Awards.

U.K.'S Business Travel Awards

Delta was named Business Airline of the Year for 2017.

 

 

 

 

 

 

 

 

 

 

 

 

2016

Organization:

Award:

Fortune 500

Jumped 5 spots on the list to #68

Fortune Magazine

Most Admired Companies list for the third straight year; No. 30 on the list, up nine spots from 2015.

J.D. Power North American Airline Satisfaction Study

Ranked 2nd among traditional carriers. Scoring 725 in the traditional carrier segment, a 16-point boost over its final score last year.

J.D. Power Certified Contact Center Program

Premium Sales and Service Customer Engagement Centers earn certification for third year

Fortune Magazine

Honor for workplace diversity

Harris Poll EquiTrend

Named Full Service Airline Brand of the Year for the 2nd consecutive year

Travel Weekly 

Won 4 top "gold" awards – including best U.S. First Class, Business Class and Economy, as well as best airport lounge

The Beat

Won 2 Readers’ Choice Awards: Most Admired Airline and Overall Most Admired Supplier

World Travel Awards

Won 5 World Travel Awards for 2nd year:  North America’s Leading Airline; United States’ Leading Airline to the Caribbean; United States’ Leading Airline to Central America; United States’ Leading Airline to South America; and United States’ Leading Airline to Mexico

Recommend Magazine Readers’ Choice Awards

Won Gold Readers’ Choice Award the Best Airline for International Travel

Glassdoor

Employees’ Choice Award two years in a row

Institutional Investor 

Topped the charts, with “Most Honored Company” for the third consecutive year, and high marks are given to CEO Ed Bastian, Chief Financial Officer Paul Jacobson and Jill Greer, Vice President–Investor Relations

Business Travel News

Ranked #1 in Annual Airline Survey for 6th consecutive year

Human Rights Campaign Foundation

Best Place to Work for LGBT Equality

World Traveller (China’s leading travel magazine)

Delta One named ‘Best Business Class’

Food and Travel magazine

Readers chose Delta as the Best International Airline

China Travel Award

Awarded In-Flight Service as best in the industry

LADEVI

Recognized with the inaugural Insignia Latam Excellence Award

Airline Business Magazine

Delta, Virgin capture Aviation Strategy Award for Finance

TravelAge West

WAVE Award: Best Business/First Class, Domestic and Best Airline, Domestic as part of the TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards

Flyertea (largest frequent flyer website in China)

Named Best Airline of North America for 2nd consecutive year

MRO Americas conference

OneAero MRO’s Top Shop Award for Best Total Solutions Provider for the third consecutive year

Companies That Care

Named to this year’s Honor Roll for the first time

Italian Mission Awards

Awarded the "Best Long Haul Airline"

Stevie Awards for Sales and Customer Service

Reservation Sales, Customer Care and Delta Sales Support (DSS):  GOLD:  Customer Service Team of the Year – Recovery Situation;  Customer Service Department of the Year SILVER: Contact Center of the Year (Over 100 Seats) BRONZE: Telesales Team of the Year: Small-to-Medium Enterprises Development Team; Contact Center Leader of the Year: Boh Ying Leong; Sales Support Team of the Year: J-Line Support Team; Contact Center Professional of the Year: Sharon Moses; Front-Line Customer Service Team of the Year – All Other Industries: Latin American and Caribbean Sales Support Team

ADDYs (Atlanta Advertising Awards)

Delta takes home GOLD:  Gift Card campaign SILVER:  2014 ‘Amazing Year’ holiday e-greeting card; Delta Studio in the Interface & Navigation category BRONZE: Responsive Design category for its LAXtoLUX campaign

The Korea Travel Times

Named as the “Best Foreign Carrier”

Business Briefing

Named Mike Medeiros Fortune 1000 Executive of the Year

Buying Business Travel

Steve Sear named to the Hot List for industry influencers

Travvy Awards

Delta Vacations earning five awards– two golds and three silvers

Lifehacker (daily blog)

Delta mentioned as the “Best U.S. airline for holiday travel”

Talent Board (nonprofit which focuses on recruitment)

Honored with the Candidate Experience (CandE) Award for the 3rd consecutive year

LGBT tourism event

Recognized as the most LGBT-friendly airline in Latin America

Xcel Energy

Received the Xcelence Award for largest electric savings by a commercial business

Global Business Travel Association Convention

Bob Somers received the Allied Member of the Year award

BTN Business Travel Trends and Forecast

Bob Somers was named among the 25 Most Influential Executives in the business travel industry

 

2015

Organization:

Award:

Fortune 500

Jumped 8 spots on the list to #73

Fortune Magazine

Named one of 50 Most Admired Companies

J.D. Power North American Airline Satisfaction Study

Improved in all 7 categories and ranked #2

J.D. Power Certified Contact Center Program

Reservations Premium Sales and Service teams recognized for customer service excellence for 2nd consecutive year

Business Travel News

Ranked #1 in Annual Airline Survey for 5th consecutive year

Morgan Stanley

Ranked #1 in Corporate Travel Survey for 2nd consecutive year

Fortune and Travel+Leisure

Won 2 categories in Best in Business Travel Survey: Best Airport Lounge and Best Business & First Class In-Flight Experience

Travel+Leisure

Named one of “10 Best Airlines of China”

Harris Poll EquiTrend

Named Full Service Airline Brand Of The Year

Travel Weekly 

Won 3 Reader's Choice Awards: Top Airline Overall, Best Domestic Airline and Best Sales and Service. Delta Vacations also received Best Tour Operator, Domestic Package and Best Tour Operator, Overall.

The Beat

Won 2 Readers’ Choice Awards: Supplier of the Year and Most Admired Airline

Glassdoor

Named one of the Best Places to Work

World Travel Awards

Won 5 categories: United States’ Leading Airline to Central America; United States’ Leading Airline to South America; United States’ Leading Airline to Mexico; North America’s Leading Airline; United States’ Leading Airline to the Caribbean

Travolution 

Delta.com named "Best Airline Website”

Latin Trade

Won 2 categories in Best of Travel Annual Awards: Best Food and Beverages on board Delta One and Best Self Check-In for customers

Recommend Magazine

Won 4 categories in Reader’s Choice Awards, including “Best Travel Agent Support”

Asian Freight, Logistics and Supply Chain (AFLAS) Awards

Named Best Air Cargo Carrier - North America

Heroes of the Fortune 500

Delta flight crew highlighted on Heroes of the Fortune 500 list 

Harvard Business Review

Rated Richard Anderson among the best-performing CEOs in the world, the only airline chief to make the list

Aviation Week

Named Delta CEO Richard Anderson Person of the Year

Glassdoor

Named Richard Anderson among Highest Rated CEOs

Institutional Investor 

Named Delta Best Investor, Richard Anderson Best Chief Executive Officer, Paul Jacobson Best Chief Financial Officer

Business Travel News

Named Dave Holtz among the 25 Most Influential Executives

Crain’s New York Business

Named Gail Grimmett one of the 50 Most Powerful Women in New York

Seoul’s Incheon International Airport

Incheon Airport Best Airline Service Award for the second consecutive year

 

2014

Organization:

Award:

Airfinance Journal

Airline of the Year and Commercial Loan Deal of the Year

Air Transport World Magazine

2014 Airline of the Year

American Express

Delta, Air France-KLM and Alitalia named the American Express Travel and Lifestyle Services Air Supplier of the Year

Fortune Magazine

Admired Airline Worldwide in the 2014 World's Most Admired Companies Airline Industry list

The Freddie Awards

The Impact Award for Delta's Crossover Rewards program with Starwood

Latin Trade

"Most Improved Overall" and "Best Partnerships and Alliances" at the Best of Travel Annual Awards 2014

OneAero MRO

Delta TechOps selected Best Total Solutions Provider in OneAero MRO's annual Top Shop Awards; Delta TechOps was also a finalist for the Best Engine Overhaul Repair award

TravelAge West

Best Domestic Airline; "Editor's Pick" for Best Domestic Economy Class and Best Domestic Business/First Class

 

2013

Organization:

Award:

The Advertising Club of Metropolitan Washington

Three Gold ADDY Awards for the Delta Kiosk

Aircraft Technology Engineering & Maintenance Magazine

Best Airframe MRO Provider in the Americas

Air Transport Rating Agency

No. 1 ranking in the Holistic World Safety Awards

American Academy of Hospitality Sciences

Five Star Diamond Award for the new Terminal 4 at New York - JFK

The Cannes Lions International Festival of Creativity

Bronze Lion for The Fly Delta app

Fortune Magazine

Most Admired Airline Worldwide in the 2013 World's Most Admired Companies Airline Industry list

J.D. Power North American Airline Satisfaction Study

2nd among Major Network Airlines

The ONE Show

Pencil Award for Mobile Applications/Sites/Services/Utilities for the Fly Delta app

Stevie Awards for Sales & Customer Service

Gold, Silver and Bronze Stevies for Delta Reservations in Frontline Customer Service Professional of the Year – Transportation
Gold Stevie for @DeltaAssist in the eCommerce Customer Service Award
Gold Stevie for Delta Sales Support and Silver Stevie for Reservations and Customer Care in Customer Service Department of the Year – Airlines, Distribution & Transportation

TravelAge West

Best Domestic Airline

Travel+Leisure

Top U.S. airline for Best Overall Use of Social Media

 

2012

Organization:

Award:

The Advertising Club of Metropolitan Washington

Gold ADDY Award for the Fly Delta app, Windows version

Airline Passenger Experience Association (APEX)

Best Achievement in Technology for the Fly Delta App

Annual Business Awards

Gold Stevie for Video in the Tourism/Travel category: "Behind-The-Scenes: Your Bag's Journey On Delta
Silver Stevie for PR Campaign/Program of the Year-Social Media Focused: Ideas In Flight: Powered By TED

Aviation Week Laureate Awards

Delta CEO Richard Anderson for Commercial Air Transport Award

The Beat

"Most Admired Airline" and "Supplier of the Year" by the Readers' Choice Awards

Business Travel News

No. 1 for the second consecutive year in the BTN Annual Airline Survey; Kristen Shovlin named one of the 25 Most Influential Business Travel Executives of 2012

Dow Jones Sustainability Index

Named for the second consecutive year to the DJSI for North America, recognizing commitment to integrate sustainable practices into the workplace

Executive Travel Magazine

12 Leading Edge Awards for U.S. airlines including Gold for Best Domestic Airline-Airport Lounges, Best Flight Experience to Mexico, Best Flight Experience to Africa

The Freddie Awards

Best Promotion for Redemption and "Best Loyalty Credit Card" for Delta SkyMiles Credit Card from American Express

International Business Awards

Gold Stevie for Transportation Company of the Year

International Council of Customer Service Organization

International Service Excellence Award for Best Contact Center

MediaPost

OMMA Award for the 2011 SkyMiles holiday e-card design

OneAero MRO

Delta TechOps voted "Best Solutions Provider"

PCWorld Magazine

Top Tech-Friendly U.S. Airline for innovation and technology

Recommend Magazine

Best Travel Agent Support – Airline at the Reader's Choice Awards

Secretary of Defense

Freedom Award for exceptional support of Guard and Reserve employees

TravelAge West

Best Domestic Airline

Travel+Leisure

Best Single Social Media Promotion for a U.S. airline for the "Behind-The-Scenes: Your Bag's Journey On Delta" video

Travel Weekly

Best Domestic Airline at the Reader's Choice Awards

Wall Street Journal’s Middle Seat Scorecard

Ranked first for best-performing airline and top three in all six categories

 

 

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