Delta Air Lines (NYSE: DAL) customers will begin receiving upgraded amenities in Economy Comfort including complimentary pillows, blankets and food options on all flights from New York's John F. Kennedy International Airport to Los Angeles International Airport, San Francisco International Airport and Seattle-Tacoma International Airport beginning June 4.
Economy Comfort customers will receive a complimentary pre-set pillow and blanket on their seat while they board the aircraft. After boarding, Economy Comfort customers will be offered a Delta sleep kit, including eye shades and ear plugs, as added amenities. During flight, Economy Comfort customers will enjoy complimentary Luvo snack wraps and a full-size bottle of water for all flights and Luvo frozen yogurt bars as a mid-flight snack on most flights except those flights leaving the West Coast after 9 p.m.
This is just another example of how Delta continues to improve travel through its investments in the customer experience in the air and on the ground.
"Delta continues to invest in Economy Comfort with upgraded amenities for customers when they fly one of our transcontinental routes from New York to Los Angeles, San Francisco and Seattle," said Jeff Robertson, vice president – Product Development, Sky Clubs and Marketing Communications. "Adding pillows and blankets for comfort as well as Luvo wraps and mid-flight snack offerings improves the travel experience for our premium economy customers so they arrive at their destination rested and refreshed."
As previously announced, by mid-June, Delta will also operate three newly refurbished Boeing 757 aircraft with full flat-bed seats in the BusinessElite cabin. The addition of these aircraft to Delta's existing 767 aircraft will offer customers full access to flat-bed seats in BusinessElite on all flights between New York-JFK and Los Angeles International Airport. As additional Boeing 757 aircraft are refurbished in the coming months, all transcontinental flights between New York-JFK and Los Angeles, San Francisco and Seattle will feature full flat-bed seats in BusinessElite by summer 2015.
Customers can see a complete overview of Delta's ongoing updates to its products with the Delta Fleet Sheet on Facebook.
Delta has invested billions of dollars in the customer experience, including updating interiors with more baggage space and access to power throughout 225 domestic narrowbody aircraft through 2016, a new Terminal 4 at New York-JFK and the Maynard H. Jackson Jr. International Terminal in Atlanta. Delta has also spent more than $100 million to expand, renovate and consolidate terminals C and D at New York-LaGuardia Airport and opened a Sky Deck at Delta Sky Clubs in New York-JFK and Atlanta in 2013. Additionally, customers have seen Delta's investment in its more than 50 Delta Sky Clubs throughout the system, power recharging stations at dozens of airports, and continued updates to the Fly Delta app including features such as integrated baggage tracking and mobile check-in.
Delta Air Lines serves nearly 165 million customers each year. This year, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine's top 50 Most Admired Companies in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 333 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Minneapolis-St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.