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Airline continues investing across cabins in the on-board customer experience

Delta will begin daily nonstop service from Los Angeles International Airport (LAX) to Ronald Reagan Washington National Airport (DCA) on April 24 and nonstop service from Boston Logan International Airport (BOS) to San Francisco International Airport (SFO) on June 8. Flights between DCA-LAX and BOS-SFO will be operated as transcontinental flights, and include the Delta One cabin featuring full flat-bed seats, as well as enhanced amenities throughout the Boeing 757-200 aircraft.

This latest enhancement is part of the airline’s multi-billion dollar investment in the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, access to Wi-Fi on nearly all flights, complimentary meals in the Main Cabin on select flights, upgraded free Main Cabin snacks, chef-curated meals in Delta One, a seasonal wine program and more.

Delta has also made significant investments in the customer experience on the ground, in addition to plans to add nearly 250 new aircraft to its fleet in coming years. These include new Delta Sky Club locations in Denver, Atlanta, and Seattle, and Club renovations in Nashville, Dallas, Newark, and Minneapolis-St. Paul, airport enhancement programs in Atlanta, Los Angeles, New York and Salt Lake City, and the testing and implementation of an enhanced boarding process in Atlanta.

The Delta One cabin offers a luxurious experience on Delta’s longest flights, with privacy, comfort and exceptional service featured at every step.

The Delta One cabin includes:

  • 180-degree flat-bed seats, featuring Westin Heavenly In-Flight bedding
  • Exceptional service with a refined dining experience including chef-curated menus served on Alessi serviceware and seasonally rotating wines selected by Master Sommelier Andrea Robinson
  • Dedicated cabin and flight attendant
  • In-seat power and USB outlets, seat-back entertainment screens with free entertainment, noise-canceling headsets and a TUMI amenity kit with Kiehl’s Since 1851 products
  • Delta Sky Club access
  • Sky Priority check-in, security, and baggage handling and Premium Boarding

In Los Angeles, Delta One customers will have access to the exclusive Delta One at LAX check-in.

Customers in Delta Comfort+ and Main Cabin will also receive enhanced amenities on these routes. Customers seated in Delta Comfort+ or in the Main Cabin will receive a free meal, which features a variety of options for customers depending on the time of day of their flight. In the morning, customers will have the option to choose between a Mesquite Turkey Breakfast Sandwich, Luvo Breakfast Medley or Murray’s fruit and cheese plate. During the day, customers will be able to select from a Mesquite-Smoked Turkey Sandwich Combo, Luvo Harissa Roasted Veggie Wrap or Murray’s fruit and cheese plate.

In addition to the Main Cabin meal service, customers seated in Delta Comfort+ will enjoy a pre-arrival snack basket, complimentary beer, wine and spirits for customers 21+, and a mid-service Greek frozen yogurt bar. Delta Comfort+ customers will also receive a sleep kit with eyeshade, earplugs and a dental kit, as well as an individual bottled water service.

Delta’s Los Angeles – Washington-DCA flights will operate once daily and flights between Boston – San Francisco flights will operate twice a day.

Delta’s transcontinental strategy supports significant infrastructure investments in LAX and continued product investments in DCA and BOS.

Perimeter Rule Brings DCA Limitations
Delta operates 54 peak-day flights to 11 destinations from DCA. Because of DCA’s perimeter rule, only 20 roundtrip flights beyond 1,250 miles are made available to commercial carriers. To provide service to the West Coast, Delta will reallocate one of its two “beyond-perimeter” roundtrip flights from Salt Lake City to Los Angeles. At the same time, the airline will begin service from Washington-Dulles to Salt Lake City, maintaining the number of total seats Delta offers between the D.C. area and Salt Lake City.

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