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Delta Partners with TSA to Expand Mobile Check-in with Electronic Boarding Pass to Memphis International Airport

Memphis-departing customers can now check in and receive electronic boarding passes on Web-enabled devices

Feb 27, 2009

MEMPHIS, Tenn., Feb. 27, 2009 – Delta Air Lines (NYSE: DAL) today announced it is putting even greater convenience in the hands of its customers by partnering with the Transportation Security Administration (TSA) to launch paperless check-in for domestic travel on nonstop Delta, Northwest and Delta Connection flights departing from Concourses A, B and C at Memphis International Airport.  

Customers will have the option of using their mobile device to check-in and receive an electronic boarding pass via their Web-enabled devices. 

“Delta’s time-saving technology puts customers in control of their experience and provides them with valuable convenience,” said Josh Weiss, Delta’s managing director – delta.com and self service. “Passengers can now quickly check in and receive a boarding pass for their Delta, Northwest or Delta Connection flight while en route to the Memphis International Airport, in a taxi or walking from the parking lot to the terminal. The check-in process now can take place from anywhere, any time within 24 hours of flight departure.” 

      How it works:

  • Customers traveling in the United States and checking in for a nonstop flight from Memphis International Airport may simply download their boarding pass to their mobile devices via nwa.com or delta.com and proceed directly to the airport security screening area.
  • Customers checking bags should drop their bags at the baggage drop counter location prior to proceeding to the security checkpoint.
  • At the security checkpoint, TSA will scan the electronic boarding pass, check the customer’s ID and process the customer through security. 
  • Customers can then proceed to their departure gate, present their electronic boarding pass to the gate agent at boarding time and board with their designated zone.


Other airports currently offering mobile check-in to Delta and Northwest customers include; Minneapolis-St. Paul and Las Vegas; Detroit and Indianapolis (Northwest only); and New York-LaGuardia (Delta only). 

Delta Air Lines is the world’s largest airline. From its hubs in Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Salt Lake City and Tokyo-Narita, Delta, its Northwest subsidiary and Delta Connection carriers offer service to 378 destinations in 66 countries and serve more than 170 million passengers each year. Delta’s marketing alliances allow customers to earn and redeem either SkyMiles or WorldPerks on more than 16,000 daily flights offered by SkyTeam and other partners. Delta‘s more than 70,000 employees worldwide are reshaping the aviation industry as the only U.S. airline to offer a full global network. Customers can check in for flights, print boarding passes, check bags and flight status at delta.com.
 


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