Jul 16, 2010
LOS ANGELES, July 16/ -- Delta Air Lines (NYSE:DAL) today opened a renovated and expanded Sky Club at Los Angeles International Airport, completing the first of four airport lounge re-openings scheduled this year as part of the airline’s previously announced $1 billion investment in customer service. The Los Angeles club now has 35 percent more seats, accommodating up to 186 customers, and includes two refurbished shower suites, expanded self-service bar and updated computer workstations.
“The updated Los Angeles Sky Club reflects Delta’s commitment to improve our customers’ experience on the ground and in the air,” said Tim Mapes, senior vice president – Marketing. “From new flat-bed seats on all widebody flights to enhanced First Class service to new Sky Clubs, we are at the beginning of a multiyear initiative to substantially enhance our service worldwide.”
Located on the Terminal 5 mezzanine level between Gates 53 and 55, the Delta Sky Club offers members and their guests complimentary beverages, snacks and Wi-Fi, as well as personalized flight assistance, satellite TV and computer workstation access.
Delta’s Los Angeles Sky Club is the model for three airport lounges set to open later this year. The Los Angeles design features updated furniture and contemporary aerial landscape art, depicting views as if seen from an airplane window seat. These elements will be replicated in clubs currently under construction in Seattle, Philadelphia and Indianapolis.
Delta Sky Club membership provides access to 50 airport Club locations worldwide and was named best airport lounge by readers of Executive Traveler and by Business Traveler magazines four years in a row and Global Traveler magazine for the past two years. More information regarding Delta Sky Clubs is available at delta.com/skyclub.
Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 369 destinations in 67 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program and the award-winning BusinessElite service. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
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