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Delta Offers Customers Ability to Change Travel Plans in Advance of Winter Weather in the Midwest and Northeast

Customers encouraged to make changes, check flights at delta.com

Jan 31, 2011

ATLANTA, Jan. 31, 2011 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected across the Midwest and Northeast today through Friday the ability to make one-time changes to their travel schedules without fees. Delta's weather advisory encourages customers to consider departing earlier, postponing or re-routing their travel to avoid possible inconvenience from expected flight cancellations and delays.

Customers booked on Delta-ticketed flights to, from or through the following states Jan. 31- Feb. 4 may immediately rebook for travel with the same origin and destination before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Feb. 8, 2011.

  • Connecticut
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Maine
  • Massachusetts
  • Michigan
  • Missouri
  • New York
  • Nebraska
  • New Hampshire
  • New Jersey
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • Vermont
  • West Virginia
  • Wisconsin

Flight delays are possible at these airports as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.

Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.

Changes to origin or destination may result in a fare increase, and any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.

SOURCE Delta Air Lines

For further information: Corporate Communications, +1-404-715-2554, news archive at news.delta.com


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