May 16, 2011
MINNEAPOLIS, May 16, 2011 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) today announced a significant upgrade of its food and beverage program at its hub at Minneapolis-St. Paul International Airport (MSP), part of its $2 billion investment to improve the travel experience for its customers.
At its Concourse G terminal, Delta will redefine its current offerings with 12 new local chef-driven restaurants, fresh markets, the integration of Apple iPads throughout the terminal and concierge services for frequent fliers on the go. The atmosphere at MSP will be distinct from any other airport, inspired by local flavors and Minnesota's vibrant culture.
"As part of our plan to invest in improving the customer experience both in the air and on the ground, Delta is excited to showcase some of Minnesota's finest chefs and foods to passengers from around the globe while providing our customers with superior amenities," said Bill Lentsch, Delta's senior vice president – Minnesota Operations. "We're confident that the unique concepts will reinforce our commitment to the Twin Cities and maintain the Minneapolis-St. Paul Airport's status as one of the best in the country."
Delta will also introduce the OTG Media Bar™, a virtual newsstand where customers will have the option to rent an Apple iPad, loaded with the content of their choice. The devices will be available at Cibo markets conveniently located through the terminal, and customers can download publications, movies, music and apps to enjoy during their flight. Once the guest reaches their final destination, a pre-paid postage box received at time of rental is used to return the iPad.
Delta's Minneapolis-St. Paul enhancements follow similar upgrades to its facilities in New York. The airline recently enhanced its concourse and gate area at Terminals 2 and 3 at John F. Kennedy International Airport. At LaGuardia Airport, Delta redesigned its gate area to include full-serve restaurants and bars and seating equipped with Apple iPads.
Delta has selected OTG Management to lead the enhanced food and beverage program at Minneapolis-St. Paul, a selection that represents a continued partnership between the two companies.
"We are honored to have been selected for the Delta MSP experience," said Rick Blatstein, CEO, OTG Management. "For all of our years of experience working in airports and having partnered with Delta, we are applying everything we've learned to expand the boundaries and create something that is truly special for the traveler, the airport and the region."
The terminal redesign will begin with a phased approach in January 2012.
Chefs will work with local farmers and producers to use high-quality ingredients to create fresh menu offerings and a sustainable, health-conscious approach to dining. In addition, Bill Summerville, named by Minnesota Monthly as Twin Cities' Best Sommelier, will be overseeing a selection of tasteful wines and locally produced beers that appeal to both local travelers and jetsetters from around the globe. Restaurants will include:
Cibo Express Gourmet Food Halls
Patterned after a local farmers market, the Food Halls offer fresh produce, baked goods, premiere coffee and tea blends and classic food staples.
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 346 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
SOURCE Delta Air Lines
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