May 23, 2012
ATLANTA, May 23, 2012 – Delta Air Lines (NYSE: DAL) will build on the success of its Economy Comfort seating on long-haul international flights by selling the premium Economy Class product on all flights that feature dual-class cabins. This expansion is now available for purchase on all mainline domestic and international flights departing on or after June 7.
"Our expansion of Economy Comfort gives customers more premium seats to choose from no matter where they fly on Delta," said Glen Hauenstein, Delta's executive vice president – Network Planning, Revenue Management and Marketing.
Customers seated in Economy Comfort enjoy three to four inches of additional leg room as well as Priority Boarding. The product is available in the first three-to-five rows of the Economy cabin on more than 550 of Delta's mainline aircraft, including its Boeing 767, 757, 737, MD88, MD90, DC9, Airbus A320 and A319 aircraft, and on more than 250 two-class regional jets including the CRJ900, CRJ700, E170 and E175 aircraft types.
Customers who have purchased an Economy ticket on Delta can upgrade to Economy Comfort for an additional introductory fee of $19-$99 each way on flights within the domestic U.S and on short-haul international markets. Economy Comfort seats are available for purchase for flight through delta.com, Delta check-in kiosks, and Delta reservations for flights that depart June 7 or after.
Similar to Delta's long-haul international Economy Comfort product, complimentary access to domestic and short-haul international seats will be available to all SkyMiles Diamond and Platinum Medallions and customers purchasing full-fare Economy class tickets. Gold Medallion members will also have free access to these seats after they place their reservation, while Silver Medallions can purchase them at a 50 percent discount after purchasing a ticket or can access these seats for free at check-in.
The expansion of Economy Comfort is the latest in Delta's more than $3 billion investment in enhanced global products, services and airport facilities through 2013. In addition to Economy Comfort, Delta is adding more First Class seats and in-flight entertainment to its domestic product; offering full flat-bed BusinessElite seats on its entire international widebody fleet; adding personal, in-seat entertainment for both BusinessElite and Economy class customers on all long-haul international flights; is nearing completion of its plan to install in-flight Wi-Fi service to all domestic two-class aircraft -- including regional jets – that have a First and Economy class cabin; updating Delta Sky Clubs throughout the system; and building new terminal facilities for international customers at its two largest global gateways – the new international terminal in Atlanta now open and the expanded international terminal opening next May at New York-JFK.
Delta Air Lines serves more than 160 million customers each year. During the past year, Delta was named domestic "Airline of the Year" by the readers of Travel Weekly magazine, was named the "Top Tech-Friendly U.S. Airline" by PCWorld magazine for its innovation in technology and won the Business Travel News Annual Airline Survey. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 350 destinations in 62 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
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