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Delta Offers Customers Ability to Change Travel Plans in Advance of Hurricane Sandy

Airline waives rebooking fees ahead of storm's projected East Coast impact

Oct 26, 2012

For the latest update, please see release issued 10/29

ATLANTA, Oct. 26, 2012 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) is offering customers whose flight plans may be affected by impact from Hurricane Sandy the ability to make one-time changes to their travel schedules, Oct. 29-31, without incurring fees. Delta encourages customers to consider departing earlier, postponing or re-routing their travel to avoid possible inconvenience from expected flight delays and cancellations.

(Logo: http://photos.prnewswire.com/prnh/20090202/DELTALOGO )

Customers booked on Delta-ticketed flights to, from or through the following states Oct. 29 through Oct. 31 may rebook for travel with the same origin and destination. New flights may occur before or after original travel dates as long as they are ticketed and rescheduled for travel on or before Nov. 4, 2012.

  • Delaware
  • District of Columbia
  • Maryland
  • New Jersey
  • New York
  • North Carolina
  • South Carolina
  • Virginia

Flight delays are likely at airports in locations listed above as a result of high winds and heavy rain. Delta will proactively reduce flight schedules to minimize delays.

Delta encourages customers to make changes and manage their travel at delta.com and using the Fly Delta app. All customers traveling in impacted markets should check their flight status via delta.com or the Fly Delta app before arriving at the airport.

Changes to origin or destination may result in a fare increase, and any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.

SOURCE Delta Air Lines

For further information: Delta Corporate Communications, +1-404-715-2554, media@delta.com


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