Jul 10, 2013
SAO PAULO, Brazil and ATLANTA, July 10, 2013 — Delta Air Lines (NYSE: DAL) celebrates with increased momentum and regional growth its 15th anniversary of nonstop service between the United States and Peru. Peru is also one of the most important markets for Delta Cargo ─ which is responsible for handling cargo shipments worldwide ─ in Latin America, with more than 45,000 cargo ton miles carried from Lima on a daily average.
“We are proud of celebrating 15 years of service to the Peruvian market, and we will continue to support progress and growth in the market and offer the best products to suit the needs of business and tourists,” said Nicolas Ferri, Delta´s vice president, Latin America and the Caribbean. “Through our hub in Atlanta, we offer the most convenient connections especially in the Lima-Tokyo route, one of preferred international destination for our customers traveling from Peru.”
Delta offers seven nonstop flights per week between Lima and Atlanta, connecting Peruvian travelers with the more than 1,000 daily flights to 208 destinations that Delta operates, including nonstop service to 65 international destinations. Seeking to improve customers’ experience both in flight and on the ground, Delta has made a major investment at Hartsfield-Jackson Atlanta International Airport with a new international terminal, which opened in spring 2012 and features full signage in Spanish through the airport.
Delta has invested $3 billion during the last two years to improve customer on-board experience by remodeling its fleet to include the popular Economy Comfort seats in flights to and from Peru, as well as expanding its state-of-the-art entertainment system with a library of 250 movies, 100 TV programs, 50 hours of HBO, video games and kid-friendly programs.
Delta recently introduced the eBoarding Pass service for all passengers travelling from Lima. The eBoarding Pass option can replace the traditional paper boarding pass by sending a barcode to customers’ mobile devices when checking in online. Peru is one of four Latin American markets where Delta offers the eBoarding Pass service to customers, along with Mexico, Chile and Puerto Rico.
Major products shipped by Delta Cargo from Peru include asparagus, mangos and snow peas. Looking for continued growth in Latin America and to support regional customers, Delta Cargo has recently upgraded the customer experience on its unique website, deltacargo.com, to offer all the features on the site in Spanish.
About Delta Air Lines
Delta is working to become the best U.S. airline in Latin America and the Caribbean and was just recognized with the Best Airline to North America award by Prêmio Destaque Companhia de Viagem, by Grupo Companhia. As part of that goal Delta has established a long-term exclusive alliance with GOL Línhas Aereas Inteligentes investing more than US $100 million in GOL. Likewise, Delta has invested more than US $65 million in Aeroméxico as part of a long-term exclusive commercial alliance and entered a code sharing agreement with Aerolíneas Argentinas solidifying its footprint in Latin America. Executive Travel magazine recognized Delta with the Gold Leading Edge Award for the Best Flight Experience to Mexico. Delta provides service to 30 countries and 49 destinations in the region offering more than 1,000 weekly flights between Latin America and the U.S. Spanish speaking Delta customers can receive real-time, on-the-go travel assistance in Spanish and Portuguese through its Twitter channels @DeltaAssist_ES and @DeltaAjuda 9 a.m. to 7 p.m. EST. Brazilian customers can also access Delta´s dedicated Brazil Facebook page visiting http://www.facebook.com/DeltaAirLinesBrasil.
Delta Air Lines serves more than 160 million customers each year. Delta was named by Fortune magazine as the most admired airline worldwide in its 2013 World’s Most Admired Companies airline industry list, topping the list for the second time in three years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 65 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta is investing more than $3 billion in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta and Facebook.com/delta.
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