CEO Ed Bastian sent the following email to SkyMiles members on Wednesday, May 17.
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| Customer Experience
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From effortless check-in and flight notifications to a refreshed view of your SkyMiles account and Spanish-language functionality, Fly Delta app puts even more at your fingertips this summer. Read on for select tips to manage your next journey on Delta using the app.
May 16, 2023, 4:30 p.m.
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| Airports
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The new eastern portion of Concourse A will ultimately feature 22 gates and 19 restaurants and shops. More gates will open later this summer, and the entire portion will be operational by Oct. 31, 2023.
May 16, 2023, 1 p.m.
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| Awards & Recognition
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After ending 2022 with an impressive slate of honors for outstanding customer service, a people-first culture, operational efficiency and state-of-the-art airport improvements, Delta is being highly recognized for both its investment in employees and its commitment to customers.
May 15, 2023, 10 p.m.
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| Purpose
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Delta people raised a record-breaking $3 million to support the Breast Cancer Research Foundation this year, and the airline will donate proceeds from in-flight sales on Mother’s Day to the nonprofit.
May 10, 2023, 4:15 p.m.
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| Aircraft
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Delta, Airbus and government leaders gathered in Mobile, Alabama, this week to celebrate the production of Delta’s 100th U.S.-produced Airbus A321.
May 9, 2023, 4:15 p.m.
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| Routes
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Delta’s U.K. presence has grown significantly over the last four decades. This summer, in addition to the recently launched nonstop route to Los Angeles from London-Heathrow, Delta will offer 40 peak-day flights from London-Heathrow, London Gatwick, Edinburgh and Manchester to the airline's major U.S. hubs in partnership with Virgin Atlantic.
May 3, 2023, 9 a.m.
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| Purpose
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Delta’s always-on work to advance its purpose is on full display in the airline’s 2022 Environmental, Social and Governance Report. The latest data, insights and examples of how Delta is delivering meaningful progress in Safety, People and Culture, Environmental Sustainability and Community Impact clearly illustrate Delta’s purpose behind its business.
May 2, 2023, 10 a.m.
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| Awards & Recognition
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Bastian was selected by an independent committee for his work leading the remarkable revival of Delta during an era of unprecedented crisis and volatility in the airline industry.
May 1, 2023, 12:45 p.m.
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| Business
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Prabhu is the Vice Chair, Chief Financial Officer of Visa Inc. He has been Chief Financial Officer since 2015 and was elected Vice Chair in 2019. He will retire from Visa on Sept. 30.
April 28, 2023, 4:30 p.m.
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| People with Disabilities
April is World Autism Month. E.V.P. and Chief Customer Experience Officer Allison Ausband sat down for an intimate conversation with a customer and childhood friend to discuss traveling with autism, share advice for parents traveling with autistic children, and show how Delta is committed to making travel accessible for everyone.
April 27, 2023, 10:15 p.m.
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| Destinations
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Well known for being the earliest center of American culture, the city of Boston is steeped in history, with famous landmarks to be found around every corner. But even for those who aren’t as interested in history, there is an activity for everyone in this must-visit destination.
April 27, 2023, noon
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| Destinations
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Known for its towering skyscrapers, vivacious energy and global connections, New York is the perfect destination for anyone wanting to explore the world, all in one place.
April 21, 2023, noon
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| Sustainability
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Ground support equipment at Delta's hubs in Salt Lake City and Boston are nearly entirely powered with electricity, a huge step toward the airline's aspirational goal of a 100% net-zero ground operation around the world.
April 20, 2023, 10:30 a.m.
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| Sustainability
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Delta will purchase up to 10 million gallons of neat SAF from Shell Aviation over a two-year period for use at its hub at Los Angeles International Airport. This will increase the global airline’s SAF commitments to over 200 million gallons – more than halfway to its goal of SAF ...
April 20, 2023, 10:15 a.m.
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| Sustainability
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The zero-emission catering truck will be deployed for three months to supply Delta's aircraft at the gate.
April 20, 2023, 10 a.m.
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| Business
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Delta’s Chief Marketing Officer oversees the airline’s global marketing and creative services team to deepen its reputation as a trusted consumer brand.
April 19, 2023, noon
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| Community
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Delta people brought their commitment to serving their communities front and center over the weekend, assembling sandbags in the airline’s Salt Lake City hub to help curb flooding caused by historic snowfall and revitalizing green space through TreeUtah's planting program.
April 19, 2023, 10:15 a.m.
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| Business
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Customers range from cargo carriers to passenger airlines across the globe. The programs will primarily support B737, B767, A320 and A330 aircraft platforms, and cover a large scope of parts from avionics to mechanical to fuel and hydraulic components.
April 19, 2023, 10 a.m.
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| Airports
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Delta's third Sky Club at Minneapolis-Saint Paul International Airport (MSP) is by far the largest at Delta's Minneapolis hub, with seating for more than 450, a first-of-its-kind Sky Deck and more. Recent renovations to Gates G18-G22, including relocated and enlarged restrooms, expanded gate seating areas and new concessions, laid the ...
April 18, 2023, 2 p.m.