March 2, 2017
Interim queuing system is the latest in Delta's string of innovations to enhance customer experience.
Feb. 15, 2017
Delta leads industry with airport wayfinding maps fully integrated in the boarding pass.
Feb. 1, 2017
Biometric technology simplifies I.D. checks, combines with automated screening lines to streamline security process.
Jan. 25, 2017
JFK and LGA have joined 17 of Delta’s busiest U.S. airports in offering a faster way through security with innovative CLEAR technology.
Jan. 12, 2017
Delta is expanding its ability to develop innovative ways to bolster the customer experience by investing in a program supporting top tech startup talent in Atlanta.
Dec. 21, 2016
A faster way through security is now available at an exclusive rate to U.S.-based SkyMiles Members thanks to the airline’s partnership with CLEAR.
Dec. 5, 2016
Delta asked design students to help tre-think on-board storage space to make room for more customer amenities. The partnership highlights Delta’s commitment to innovating even minor improvements.
Nov. 4, 2016
Bill Lentsch, Senior Vice President - Airport Customer Service, writes about new boarding processes and other airport innovations.
Oct. 25, 2016
Customers will now be able to see their luggage as it travels through the airport and from one plane to the next.
Oct. 21, 2016
The International Air Transport Association (IATA) this week shared results of a study finding that a global Radio Frequency Identification (RFID) solution could reduce the number of mishandled bags...