March 2, 2017
Interim queuing system is the latest in Delta's string of innovations to enhance customer experience.
Nov. 4, 2016
Bill Lentsch, Senior Vice President - Airport Customer Service, writes about new boarding processes and other airport innovations.
March 3, 2016
Bill Lentsch is Senior Vice President – Delta Connection & Delta Global Services. In this role, he is responsible for managing Delta’s partnership with regional carriers under the Delta...