Delta leverages 'big data' to drive thoughtful customer service in sky
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Flight attendants are empowered to deliver enhanced, informed customer recognition.
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Delta continues to investigate a story surfaced by Dr. Tamika Cross in a recent post on Facebook . We are troubled by any accusations of discrimination and take them very seriously. The experience Dr...
DayintheLifeACSIFS
In the latest installment of our Delta job swap series, flight attendant Susan Barr traded places with Airport Customer Service ramp agent Bridget Hanson. Both were excited to see Delta from a ...
DayintheLifeIFSRES
In the latest installment of our Delta job swap series, flight attendant Kirk Wise traded places with specialist Devan Schaefer from Reservation Sales . Reservation specialists assist customers in ...
Atlanta-based flight attendant Sandy Baker surprised a 10-year-old boy with autism by delivering a truck-full of Delta goodies and arranging a trip to the Delta Flight Museum in Atlanta this week.
Clem in Flight
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Delta turned 96-year-old Clem Ferguson’s dream into a reality last week when she joined the airline’s new hire flight attendants at the In-Flight Training Center to fulfill her lifelong dream of...
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Flight Attendant uniforms in 1969
This March, Delta will celebrate 75 years since the company moved its headquarters from Monroe, La., to Atlanta in 1941. The move launched a partnership between the airline and the Atlanta region ...
Delta first black male flight attendant Eugene Harmond
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