Delta opens first biometric-based self-service bag drop in the U.S.
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The new self-service bag drop is part of the airline’s commitment to transforming the travel experience with meaningful investments.
Self-service bag drop
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The test, planned for Minneapolis this summer, is the latest in a string of innovative solutions giving customers choice in their own experience.
Delta kicks it into high gear for the holidays
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Employees drove No. 2 on-time performance in October with 92.2 percent of domestic mainline flights arriving within 14 minutes of scheduled time.
App enhancement builds on Delta’s industry-first, system-wide launch of RFID bag tracking.
A Below Wing Employee loading the baggage cart
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Customers will now be able to see their luggage as it travels through the airport and from one plane to the next.
RFID Tag on a bag going into the plane
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The International Air Transport Association (IATA) this week shared results of a study finding that a global Radio Frequency Identification (RFID) solution could reduce the number of mishandled bags...
Aircraft in Atlanta with beam of sunlight
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Delta outlines its investment efforts to provide customers with a reliable and fully transparent travel experience while continuing to drive competition and consumer choice.
Engine of Aircraft with Sunset
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Delta ranked high in operational metrics in July among 13 carriers tracked by the DOT, according to a report Tuesday.
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Some 84 airports across the United States are receiving Delta's RFID baggage-tracking technology. Here's the list: Baltimore (BWI) Las Vegas (LAS) Washington-National (DCA) Tampa (TPA) Rochester (ROC...
Delta’s summer schedule is ramping up, that means more people flying to more destinations. To help cut time spent standing in line and ensure necessary overhead bin space, Delta’s Airport Customer...

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