Articles

article  |  Customer Experience
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Customers flying in Delta Premium Select, available on all trans-Pacific and most trans-Atlantic flights, will soon be treated to a refreshed and improved cabin experience, complementing a spacious seat design for which DPS is already known.
Sept. 20, 2022, 9 a.m.
article  |  Customer Experience
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Delta Air Lines and MSG Entertainment are bringing a Jonas Brothers concert, filmed at Madison Square Garden, to Delta Studios. The concert, which took place on the floor of MSG earlier this summer, will be available in flight starting in October through January 2023.
Sept. 7, 2022, noon
article  |  Customer Experience
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Delta is expecting to serve up to 2.9 million customers this Labor Day holiday period. Performance and reliability has significantly recovered from the beginning of summer thanks to schedule changes and other measures the airline has taken.
Aug. 31, 2022, 9:45 a.m.
perspective  |  Customer Experience
E.V.P. and Chief Customer Experience Officer Allison Ausband talks about the ways Delta is using digital innovation and infrastructure upgrades to make the airport journey as seamless, hands-free and “walking speed” for customers as possible.
Aug. 31, 2022, 9:30 a.m.
article  |  On Board
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Starting this week, Delta customers departing Atlanta will be treated to Southern-inspired meals designed by Chef Mashama Bailey, winner of the 2022 James Beard Foundation’s “Outstanding American Chef” award and Executive Chef and co-founder of The Grey, an award-winning Southern restaurant in historic downtown Savannah, Georgia.
Aug. 30, 2022, 9:30 a.m.
Media Kit
Delta's partnerships with like-minded carriers across the globe offer customers more choice of destinations, more chances to earn and redeem loyalty points, a better airport experience and shared technology for a smoother journey.
Aug. 19, 2022, 10 a.m.
article  |  Airports
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Visitors to the Club will enjoy unique design touches that celebrate Japanese culture, curated artwork and rich interiors reflective of traditional Japanese patterns and textures.
July 29, 2022, 8 a.m.
Media Kit
The world’s first-ever PARALLEL REALITY experience is now live for departing and connecting Delta customers at Detroit Metropolitan Airport.
July 15, 2022, 2:30 p.m.
perspective  |  Customer Experience
On the heels of the opening of Delta’s new Terminal C at New York’s LaGuardia Airport, E.V.P. and Chief Customer Experience Officer Allison Ausband shares what it’s been like watching Delta and LaGuardia transform together over the past nearly 40 years – and what this latest reinvention means for our customers.
July 6, 2022, 9 a.m.
article  |  Customer Experience
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Customers departing from Detroit Metropolitan Airport can now access PARALLEL REALITY™ technology, a must-be-seen-to-be-believed experience that demonstrates Delta’s spirit of innovation and commitment to customers.
June 29, 2022, 10:15 a.m.
article  |  Customer Experience
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In recent months, we've made several adjustments to minimize schedule disruptions and bounce back faster when challenges occur.
June 16, 2022, 12:30 p.m.
article  |  Customer Experience
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After beginning construction in 2020, today Delta Sky Club celebrates the completed renovation of the Nashville International Airport (BNA) lounge. The reimagined space adds over 10,000 square feet and nearly 200 seats to the original Club.
June 10, 2022, 12:45 p.m.