Follow Delta News Hub on Twitter Follow Delta News Hub on Facebook Google+ Follow Delta News Hub on LinkedIn Email Delta News Hub

2:30 p.m. Sunday update:

Delta operations are stabilizing Sunday. Unfortunately, availability of flight crews to operate within federally mandated crew rest and duty day guidelines following last week’s disruption are still prompting some additional cancellations and delays.

We know this is extremely frustrating for our customers and we apologize for that. Delta teams continue to work around the clock to fully reset our operation and keep customers informed.

Delta has canceled approximately 150 flights today though more are possible. Customers should check Delta.com and the Fly Delta Mobile App for updates on flight status. A travel waiver has been extended through the weekend to help customers rebook without change fees if travel plans are flexible.

Q: What does Delta's travel waiver offer customers?

A: If a customer's flight is canceled or significantly delayed (90 minutes or more), he or she is entitled to request a refund for the unused portion of the ticket. Even if the flight is not canceled, a one-time change to the ticket may be made without a fee. See full details here. 

 

Noon Sunday update:

Delta operations are continuing to normalize, though availability of flight crews to operate within federally mandated crew rest and duty day guidelines following last week’s disruption have prompted some additional cancellations and delays. We apologize for the continued disruption but Delta teams continue to work around the clock to take care of our customers and keep them informed.

Delta has canceled approximately 120 flights today.  Customers should check Delta.com and the Fly Delta Mobile App for updates on flight status. A travel waiver has been extended through the weekend to help customers rebook without change fees if travel plans are flexible.

Q: What does Delta's travel waiver offer customers?

A: If a customer's flight is canceled or significantly delayed (90 minutes or more), he or she is entitled to request a refund for the unused portion of the ticket. Even if the flight is not canceled, a one-time change to the ticket may be made without a fee. See full details here. 

 

Noon Saturday:

Delta’s operation continues to recover as airline teams work around the clock to return the flight schedule to normal following the disruption from severe storms in the Southeastern U.S. and East Coast this week. Approximately 275 flights have been canceled Saturday morning, with some additional cancellations possible.

In a note to customers, Delta apologized for the disruption and continued difficulty reaccommodating those whose travel had been affected by the lingering impact of this week’s storms, which hampered the airline’s busiest hub in Atlanta.

Gil West, Delta’s Chief Operating Officer, also told customers Thursday, “We are grateful for your patience and want you to know that we, as always, learn from these experiences. While we can’t control the weather, we understand the resulting recovery has not been ideal and we apologize for that.” 

Customers should check Delta.com and the Fly Delta Mobile App for updates on flight status. A travel waiver has been extended through the weekend to help customers rebook without change fees if travel plans are flexible.

Q: What does Delta's travel waiver offer customers?

A: If a customer's flight is canceled or significantly delayed (90 minutes or more), he or she is entitled to request a refund for the unused portion of the ticket. Even if the flight is not canceled, a one-time change to the ticket may be made without a fee. See full details here. 

Follow Delta News Hub on Twitter Follow Delta News Hub on Facebook Google+ Follow Delta News Hub on LinkedIn Email Delta News Hub