Skip to main content

Delta News Hub Logo

Delta launches Song®, a unique low-cost subsidiary airline. Delta leads the industry with a new model for passenger check-in: lobby redesign, expanded kiosk use, the introduction of Delta Direct phone banks, lobby assist agents, and new signs and processes to improve traffic flow. Delta implements the largest domestic codeshare alliance with Continental and Northwest. Delta is the first U.S. airline to offer prerecorded audio flight information at the gate.