Requiring that customers wear masks is an extension of our safety commitment, and enforcement is a responsibility we take seriously.
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Wearing a mask is one of the most important ways customers and employees can help prevent the spread of the virus while flying, according to medical experts including the Centers for Disease Control & Prevention and the World Health Organization. Here’s what you need to know about Delta’s mask-wearing requirement that’s been in effect since May, and why it’s so important customers comply with it:

Requiring masks is an extension of our safety commitment. Enforcement is a responsibility we take seriously.

Remaining seated when taxiing and wearing a seat belt during take off are non-negotiable safety measures to protect individuals – and those surrounding them – when flying. We take our mask requirement just as seriously. That’s why customers are not allowed to board a Delta aircraft without wearing a mask and must follow crew member instruction to properly wear a mask in flight. Those who choose not to comply with this or other safety requirements risk future flight privileges with Delta, which is in keeping with the face covering enforcement policies Airlines for America recently announced.

While there’s no single way to reduce the spread of COVID-19, masks provide an important, consistent layer of protection.

Delta has implemented layers of protection from check-in to baggage claim to deliver a new standard of cleanliness, more space and safer service and care for customers and employees alike. When added to measures such as sanitizing aircraft surfaces with electrostatic spray before 100% of flights, blocking middle seats while capping aircraft capacity at 60% in main cabin, and changing aircraft HEPA filters twice as often as recommended, mask-wearing provides a consistent layer across all travel touch points that can help prevent the spread of COVID-19.

We’re making customers aware of our requirement before and during the journey.

While we double down on our safety commitment of ensuring customers wear their masks as required, we are making sure customers are aware of and acknowledge this requirement by adding even more digital notifications, signage and announcements starting before you leave home and across your journey with us.



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