ATLANTA, May 22, 2008 – Delta Air Lines (NYSE: DAL) SkyMiles members now have access to more of the world when shopping at delta.com for Award Travel on Air France, Continental, Northwest, Alaska and Hawaiian Airlines using the SkyMiles Award Calendar. Customers can easily search for Award seats by lowest mileage amount or schedule and view availability on both outbound and return flights.
Now, 97 percent of Delta’s Award Seats are available on delta.com. As part of Delta’s continued effort to expand online Award redemption experiences, Delta customers can also:
- Redeem miles for a previously reserved Award Ticket that contains flight segments on partner airlines – without having to call Reservations;
- Search for Award availability without logging in to a SkyMiles® account;
- Cancel unused Award Tickets for past and future travel;
- Avoid direct ticketing fees;
- Enjoy the same access to Award availability as Delta Reservation agents; and
- Place an Award Ticket on hold for up to 48 hours before confirming their reservation.
"Delta is making online Award redemption as accessible and straightforward as possible so customers can easily use their hard-earned miles," said Jeff Robertson, managing director of the SkyMiles Program. "Award Travel on our partners accounts for nearly 15 percent of our redemptions, so the ability to search for partner Award Travel on delta.com streamlines the booking process and allows SkyMiles members to use their miles for travel to additional destinations.”
The award-winning Delta SkyMiles program offers members multiple mileage-earning opportunities when flying Delta, Delta Shuttle®, the Delta Connection® carriers, Delta AirElite® and other SkyTeam® airlines. Additional mileage-building opportunities are offered through more than 100 partners such as the Delta SkyMiles Credit Card from American Express, SkyMilesShopping.com, participating hotels, car rental companies, telecommunication services, restaurants, retailers and more. Now in its 27th year, SkyMiles is one of the longest-running and most successful loyalty programs in the travel industry. It was named “Best Frequent Flyer Program” for 2006 and 2007 by Business Traveler magazine and received top honors for “Best Bonus Promotion” from InsideFlyer magazine at the 2007 Freddie Awards.
Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 305 destinations in 58 countries. Delta has added more international capacity than any major U.S. airline during the last two years and is the leader across the Atlantic with flights to 38 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers more than 478 weekly flights to 58 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 16,409 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 474 worldwide destinations in 104 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.
Terms & Conditions:
All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits. To review the rules, please visit delta.com/memberguide. Taxes and fees for award travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Award travel seats are limited and may not be available on all flights or in all markets. Partner airline benefits subject to change and subject to the terms and conditions of each partner. Offers void where prohibited by law. Offers and benefits subject to change without notice. Other restrictions may apply.