SANTIAGO, Chile - Delta is celebrating the 15th anniversary of uninterrupted service between Atlanta and Santiago, highlighting its continued growth in the market. This growth is represented by the increase in customers who prefer and rely on Delta's enhanced travel experience for flying from Chile’s capital city to Atlanta and beyond.
"We are proud to celebrate 15 years of service and pleased to reinforce our position in the market,” said Rodrigo Bertola, Delta's director for Hispanic South America. “We continue to find new ways to offer the greatest benefits to Chilean travelers, such as the agreement with Banco de Chile we announced recently. Delta has made great strides toward being the best U.S. airline in Latin America, and our growth in Chile reflects the support of our customers in this endeavor.”
Delta and Banco de Chile launched the “Travel Delta” partnership in July, a program that encourages Banco de Chile and Edwards Citi Travel Club cardholders to fly with Delta. This partnership drives home Delta’s deep commitment to the market and showcases just one of the many ways Delta is expanding its presence in the country.
Delta connects Santiago to Atlanta with a daily nonstop flight. As part of its commitment to improving customer experience both in-flight and on the ground, Delta made a major investment at Hartsfield-Jackson Atlanta International Airport by building a new international terminal, which opened in spring 2012 and features full Spanish signage to provide an easy and comfortable experience for Latino travelers. From this state-of-the-art international terminal, travelers can access 1,020 daily flights to the 224 destinations Delta operates out of, including nonstop service to 66 international destinations.
Last year, Delta announced a significant upgrade to its service between Chile and the United States with the introduction of full flat-bed seats with direct aisle access in the Delta One cabin. The full flat-bed seats have a 180 degree recline and oversized personal entertainment screens, allowing travelers to increase their productivity and rest, as well as experience the on-demand audio/video inflight entertainment system. As part of ongoing improvements to its in-flight experience, Delta customers flying on Delta One can enjoy industry-leading food with Latin-inspired meal selections by Chef Michelle Bernstein paired with elegant wines chosen by Master Sommelier Andrea Robinson.
Based on billions invested in products, airport terminals, and services during the last years, Delta's latest improvement included the introduction of new sleep kits and several other upgraded amenities for passengers seated in the Main Cabin on flights to and from Santiago. Customers flying in Delta Comfort+, Delta’s premium economy service, benefit from up to four additional inches of legroom and 50 percent more recline than Delta’s standard international Main Cabin seats, as well as priority boarding. Other product initiatives being rolled out across Delta’s international fleet include the expansion of its Wi-Fi service.