Delta continues to keep safety top of mind while innovating its in-flight service offerings for customers amid the evolving COVID-19 pandemic.
Customers in all cabins will now receive their own personal snack bags on domestic flights, building on recent food and beverage changes aimed at decreasing touch points onboard.
The snack bag, which can double as an individual trash collector once its contents are consumed, currently includes*:
- Cheez-It crackers
- Biscoff cookies
- 8.5 oz Dasani bottled water
- Hand sanitizing wipe
- Cocktail napkin
Snack bags will be given to customers during flight attendants’ first pass through the cabin, a move inspired by flight attendants’ desire to deliver the best in-flight service while keeping customers safe and at ease. This small but meaningful service change is just one example of Delta teams quickly and nimbly navigating the challenges of COVID-19.
“We want our customers and crewmembers to know we will always have their backs,” said Mike Crowley, Delta’s Vice President - Onboard Service Operations. “As this pandemic evolves, we continue to innovate our service and respond to crew and customer feedback, while maintaining our focus on providing the hospitality Delta is known for.”
As always, customers are welcome to bring their own food and non-alcoholic beverage to enjoy onboard, and customers flying on long-haul international routes can expect to receive temporarily streamlined in-flight services and meal choices, along with a full selection of beverage offerings.
Our commitment to protecting customers
From offering change-fee waivers for impacted and upcoming travel to supporting social distancing on board, Delta is committed to taking steps to ensure we’re protecting customers during the COVID-19 pandemic. We’ve made numerous key changes to ensure safe travel including providing face masks to employees, encouraging and expanding social distancing efforts, reducing touchpoints on board, extending Medallion status and offering support for SkyMiles members, leading the industry to deliver a new standard of clean and more. We will continue evaluating and adjusting while staying in close coordination with the Centers for Disease Control and local health organizations to ensure your safety.
*Snack bag items may vary based on availability.