Helping Delta CEO Bastian outline Delta’s vision of the future of travel from the CES main stage were Delta customer service and innovation leaders Sandy Gordon and Nicole Jones; Lyft President John Zimmer; Albert Ng, CEO of Misapplied Sciences; acclaimed film director Lulu Wang; and Hugh Evans, CEO of Global Citizen.

Read their bios below:

John Zimmer

John Zimmer, Co-founder and President, Lyft

John’s interest in transportation began in college, where he learned that cars remain parked 95% of the time. After graduating first in his class from Cornell’s School of Hotel Administration, John spent two years at Lehman Brothers. In 2008, he left Lehman to rideshare his way from New York to San Francisco and join co-founder Logan Green in launching Zimride, and eventually Lyft. With Lyft, John’s goal is to improve people’s lives by creating transportation and cities that are more affordable, sustainable, and community-oriented.

The company was launched in 2012 and today employs nearly 4,700 people, including a world-class executive team from companies such as Facebook, Tesla, Google, Amazon, YouTube, and Walmart. Currently available to 95% of the US population as well as in Toronto and Ottawa, Lyft has over 30 million riders and 2 million drivers. About Lyft

 
   
Nicole Jones

Nicole Jones, Director - Innovation at The Hangar, Delta Air Lines

Nicole is Director of Innovation at The Hangar, Delta’s global innovation center. Nicole and her team leverage research, design, and technology to increase customer satisfaction and improve operations at Delta. She also oversees Delta’s AI Engineering and corporate venture initiatives.

Nicole puts her strategy and technology expertise to work at The Hangar, having previously worked in other roles at Delta, including Retail Strategy and Optimization, Digital Content Strategy and media monetization. Prior to joining Delta, she held leadership positions at Turner Broadcasting, IBM and Macy’s, Inc.

 
   
Sandy Gordon 2018 headshot

Sandy Gordon, Senior Vice President – Airport Operations, Domestic Stations, Delta Air Lines

Sandy oversees the day-to-day operations in 222 airports in the U.S. as well as Delta’s hub at Seattle-Tacoma International Airport. Her responsibilities include leading more than 10,000 Delta employees and 100+ ground handling providers who deliver service to Delta customers every day.

Since beginning her career at Delta as a flight attendant, Sandy has held numerous positions. Prior to joining the Airport Customer Service division, she served as Vice President – In-Flight Field Operations where she was responsible for In-Flight policy and procedures to ensure the safety and security of Delta customers and flight attendants. Sandy also led the customer service performance of Delta’s more than 20,000 flight attendants, supervisory and administrative personnel in 13 U.S. and 11 international bases.

 
   
Albert Ng

Albert Ng, CEO, Misapplied Sciences

At age 24, Albert co-founded Misapplied Sciences to create intuitive, personalized, magical experiences that empower individuals in out-of-home environments, and he is the primary architect and inventor of the company's PARALLEL REALITYTM technology.

Prior to Misapplied Sciences, Albert pioneered low-latency touchscreens that provide users with the gratifying sensation of an instantaneous response when interacting with their personal devices, such as phones, tablets, and laptops. In addition to being featured in popular tech journals, Albert’s work in this field trended on social media sites, reaching the front page of Reddit, and sparking an industry-wide push to improve the performance of touchscreen interfaces. At Stanford, Albert built high-performance computers that advanced the ability of biologists to perform next-generation gene sequence alignment. Albert received a BS from Caltech and an MS from Stanford in Electrical Engineering. He was granted fellowships from the National Science Foundation, Stanford, and Microsoft Research. About Misapplied Sciences

 
   
Hugh Evans

Hugh Evans, Co-founder and CEO, Global Citizen

Hugh is an internationally renowned development advocate and humanitarian. His passion for poverty eradication was sparked at the age of 14 while on a World Vision trip to the Philippines. The abject poverty Hugh was exposed to led him to begin his work challenging the status quo of extreme poverty. Following a trip to South Africa in 2002 as World Vision’s inaugural Youth Ambassador, Hugh co-founded the Oaktree Foundation; Australia’s first youth-run aid organization. Oaktree’s success under Hugh’s guidance as Director led to Hugh being named Young Australian of the Year (2004) and Junior Chamber International Person of the World (2005). Hugh then worked to grow the Make Poverty History campaign in Australia, helping to run the 2006 Make Poverty History Concert fronted by U2 singer Bono. The impact of these campaigns were credited with playing a key role in the Government’s decision to increase its committed foreign aid budget.

In 2008, with grants from the United Nations, Australian government and British government, Hugh built his impact in the aid and development sector, co-founding the Global Poverty Project (GPP). GPP is an education and advocacy organization committed to increasing the number and effectiveness of individuals taking action to end extreme poverty. In 2010 it helped launch the million dollar, international fundraising campaign Live Below the Line, and in 2011 Global Poverty Project worked alongside the Bill & Melinda Gates foundation to execute The End of Polio campaign which leveraged $118 million in funds to eradicate Polio.

In August 2012, GPP launched the annual Global Citizen Festival — a free ticketed music event in New York City that coincides with the UN General Assembly meeting in September. Over the last ten years, Global Citizens have taken nearly 22 million actions in the fight against extreme poverty driving financial commitments of almost $40bn in support of the world’s most marginalised people. About Global Citizen

 
   
Lulu Wang by Elias Roman

Lulu Wang, award-winning filmmaker

With the rare ability to captivate audiences with her sincere storytelling, Lulu Wang continues to establish herself as a writer and filmmaker to watch.  

Recently announced, Wang will serve as a writer and executive producer on the upcoming Amazon Original series, The Expatriates. Wang will also direct multiple episodes. Based on the best-selling novel by Janice Y.K. Lee, The Expatriates, from Amazon Studios and Nicole Kidman and Per Saari’s Blossom Films, will premiere exclusively on Amazon Prime Video in over 200 countries and territories. 

In July 2019, Wang released her second feature The Farewell, which she both wrote and directed. The story follows Billi (Awkwafina), who returns to China after decades in America to join a household of relatives as they convene to say goodbye to the family’s elderly matriarch under the pretense of a shotgun wedding.  

The film first premiered at the 2019 Sundance Film Festival in the U.S. Dramatic Competition, earning Wang a nomination for the Grand Jury Prize. After its success at Sundance, A24 picked it up for worldwide distribution and released the film in select theaters on July 7. Since then, Wang’s sophomore feature has garnered a multitude of praises, including Variety naming Wang among its “Top Ten Directors To Watch in 2019”. The film was recently nominated for multiple awards including “Best Feature” and “Best Screenplay” at the 2019 Gotham Independent Film Awards, “Best Feature” at the 2020 Independent Film Spirit Awards, as well as “Best Motion Picture – Foreign Language” at the 2020 Golden Globe Awards. 

Wang’s debut feature film, POSTHUMOUS, stars Brit Marling and Jack Huston. Released by The Orchard in 2014, the indie romantic comedy follows a struggling artist who finds himself accidentally reported dead. On behalf of the debut film, Wang was awarded with the Chaz and Roger Ebert Directing Fellowship at the 2014 Film Independent Spirit Awards, as well as earning the 2014 Film Independent Project Involve Directing fellowship.