ATLANTA and SAO PAULO, Brazil, Jan. 29, 2013— Delta Air Lines (NYSE: DAL) and GOL Linhas Aéreas Inteligentes S.A. (BM&FBovespa: GOLL4 and NYSE: GOL) announced the alignment of benefits between each other’s frequent flyer program, SkyMiles and SMILES. The alignment of benefits between both programs will provide high value customers an unparalleled and consistent experience at airports and in flight.
“For the past year GOL and Delta have been working together to bring more benefits to our most loyal customers. The changes we are announcing today for Delta’s Diamond, Platinum and Gold elite members include priority check-in and boarding on GOL’s flights,” said Nicolas Ferri, VP for Delta’s Latin America and Caribbean division. “Likewise, GOL’s Smiles Diamond elite members will have access to those same benefits through Delta’s Sky Priority services. GOL and Delta will continue to work on finding ways to deliver always the best services to our high value customers.
Delta’s Sky Priority is a series of distinctively branded priority airport services designed for high value customers, allowing them to move quickly through the airport.
“Also, we are offering complimentary access to our airport VIP Lounges in Sao Paulo (Guarulhos International Airport) and Rio de Janeiro (Galeão International Airport) to Delta’s Diamond, Platinum and Gold SkyMiles Medallion members. Likewise, Delta’s Sky Club’s in Atlanta, New York (JFK) and Detroit are available to SMILES Diamond clients at no charge”, said SMILES’s VP, Flavio Vargas. “Business travelers appreciate the hospitality of VIP Lounges as they provide a variety of services and the opportunity for guests to refresh and recharge in between flights.”
Sky Priority for GOL Diamond members is valid only on Delta-operated and Delta-marketed flights with the exception of a few cities where check-in is performed by other partners.
Delta’s partnership with GOL allows Delta to offer access to more interior Brazil points than any other U.S. airline. Delta customers can travel to 21 cities through Brazil covering 99 percent of the destinations passengers traveling from the U.S. want to visit. Delta operates 35 nonstop weekly flights between Brazil and the U.S., including from Atlanta, Detroit and New York-JFK to Sao Paulo, as well as from Atlanta to Rio de Janeiro and Brasilia.
About GOL Linhas Aéreas Inteligentes
GOL is the largest low cost and low-fare airline from Latin America and operates about 900 daily flights to 65 destinations, using a new, modern fleet of Boeing 737 - 700 and 737-800 Next Generation aircraft, the safest, efficient and economic. Through agreements with regional companies, the company offers customers access to 12 other destinations in Brazil. Furthermore, the SMILES mileage program, the largest in Brazil, allows participants to accumulate miles and redeem tickets for more than 560 locations worldwide, through flights taken by foreign partners. The company also owns the logistics service Gollog that captures and distributes loads and parcels over 3500 municipalities and eight international destinations. With its portfolio of innovative products and services, the GOL offers the best cost-benefit ratio in the market.
About Delta Air Lines
Delta is working to become the best U.S. carrier in Latin America and the Caribbean. As part of that goal Delta has established a long-term exclusive alliance with GOL Línhas Aereas Inteligentes investing more than US $100 million in GOL. Likewise, Delta has invested more than US $65 million in Aeroméxico as part of a long-term exclusive commercial alliance and entered a code sharing agreement with Aerolíneas Argentinas solidifying its footprint in Latin America. Executive Travel magazine recognized Delta with the Gold Leading Edge Award for the Best Flight Experience to Mexico. Delta provides service to 32 countries and 43 destinations in the region offering more than 1,000 weekly flights between Latin America and the U.S. Spanish speaking Delta customers can receive real-time, on-the-go travel assistance in Spanish and Portuguese through its Twitter channels @DeltaAssist_ES and @DeltaAjuda 9 a.m. to 10 p.m. Brazilian customers can also access Delta´s dedicated Brazil Facebook page visiting http://www.facebook.com/DeltaAirLinesBrasil.
Delta Air Lines serves more than 160 million customers each year. During the past year, Delta won 33 airline industry awards sweeping the major corporate travel surveys including Business Travel News, Travel Weekly, TravelAge West, Recommend Magazine and The Beat. Delta was also a recipient of the Secretary of Defense Freedom Award for exceptional support of National Guard and Reserve employees. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 318 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com