NEW YORK, Aug. 30, 2010 – Delta Air Lines (NYSE: DAL) has introduced a new dining experience at its four Delta Sky Clubs at New York’s John F. Kennedy International Airport (JFK) offering made-to-order meals for purchase and expanded beverage options through a full-service café and bar. The new Sky Club dining experience reinforces Delta’s commitment to customer service and is one of several substantial investments the airline is making in New York.
“The new Sky Club café concept at JFK is another step in Delta’s efforts to enhance the customer experience in New York in the air and on the ground and become New York's preferred airline,” said Gail Grimmett, Delta’s senior vice president — New York. “The new dining offerings are a direct response to member requests for more substantial meal options in our Clubs, and we’re confident the new full-service cafés we’ve developed with OTG will offer a truly superior customer experience.”
The new cafes, developed exclusively for Delta and operated by airport restaurateur OTG Management, include dedicated seating areas within Delta’s award-winning Sky Clubs where customers can enjoy made-to-order breakfast options, sandwiches, salads, small plates and desserts for purchase. The cafés also offer an extensive wine and beer selection, along with premium liquors. In addition to dining at the café, Sky Club members also can order from the menu and dine anywhere in the Club. Delta Sky Clubs continue to offer members complimentary snacks and beverages.
“OTG is proud to partner with Delta to enhance the travel experience for its customers by offering a superior dining experience,” said Rick Blatstein, CEO, OTG Management. “We have created an extensive dining menu for Sky Club members that we believe will exceed their expectations, with exceptional offerings served in a dedicated area and in an expedited manner.”
The JFK Sky Clubs are located in Terminal 3 near Gate 11 and the Duty Free shop,adjacent to Gate 12 and on the 4th floor across from Gate 6; as well as in Terminal 2 on the Mezzanine Level, near Gate 23.
Delta continues to make substantial investments in the New York market, including recently announced plans, along with the Port Authority of New York and New Jersey and JFK International Air Terminal LLC, to enhance and expand Terminal 4 at JFK. Delta also is reinventing the customer dining experience at New York’s LaGuardia Airport, in partnership with OTG Management, with the introduction of 13 new food and beverage concepts from some of New York City’s top chefs
Delta Sky Clubs offers members and their guests complimentary beverages, snacks and Wi-Fi, as well as personalized flight assistance, satellite TV and computer workstation access. Sky Club membership provides access to 50 airport Club locations worldwide and was named best airport lounge by readers of Executive Traveler and by Business Traveler magazines four years in a row and Global Traveler magazine for the past two years. More information regarding Delta Sky Clubs is available at delta.com/skyclub.
Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 367 destinations in 65 countries on six continents. Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
OTG Management is an award-winning airport restaurateur with more than 100 restaurants and eateries in eight airports, including New York’s LaGuardia, New York’s JFK, Boston’s Logan, Tucson, Washington National, Orlando, Chicago O’Hare and Philadelphia. Since its entry into airports in 1996, OTG has been recognized throughout the industry for its strong customer focus and innovation and has become a pioneer of the industry with their hallmark programs focused around sustainability and customer-friendly technologies.
Terms and Conditions:
All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub.