RIO DE JANEIRO, BRAZIL, Oct. 9, 2012 -- Delta Air Lines (NYSE: DAL) today announced a significant upgrade to its service between the United States and the city of Rio de Janeiro with the introduction of full flat-bed seats in BusinessElite cabin available from October 27th.

"The introduction of the flat-bed seats in our service to and from Rio de Janeiro underscores our continuous commitment to offering our customers in Brazil a superior travel experience," said Nicolas E. Ferri, Delta’s vice president— Latin American and Caribbean. "In addition to Rio de Janeiro, flat beds are already available on flights between Sao Paulo and both Atlanta and New York JFK. Other product features include enhanced in-flight entertainment throughout the aircraft and other amenities such as power outlets and increased overhead bin space.”

All 40 BusinessElite seats will offer a fully horizontal sleep experience with a full-size pillow and duvet, along with direct aisle access and more privacy.

The flat-bed seats will now be included in the following service:

Rio de Janeiro  –  Atlanta

Flight

Departs

Arrives

Frequency

DL60

Rio de Janeiro at 9:52 p.m.

Atlanta at 6:45 a.m. (next day)

Daily

DL61

Atlanta at 10:00 p.m.

Rio de Janeiro at 8:49 a.m. (next day)

Daily

 “Brazil is a pillar of our sustained growth strategy in the Latin American region and so is our partnership with GOL which allows us to offer access to more interior Brazil points than any other U.S. airline. Delta customers can travel to 21 cities through Brazil covering 99 percent of the demand points of traffic between Brazil and the U.S.,” said Ferri. “We have made great strides towards becoming the best U.S. airline in Latin America, and product investments like full flat-bed seats as well as the power of our network demonstrate our progress.”

As part of its US$3 billion investment in product, airport terminals and services, Delta has remodeled and built new SkyClubs™. Delta’s newest SkyClub located at the new Maynard H. Jackson Jr. International Terminal in Atlanta offers a wide variety of amenities to international customers. SkyClub members can relax and increase their productivity during their travels. Amenities offered at some SkyClubs, like the Atlanta’s International Terminal, include showers, complimentary cocktails, beer and wine, snacks, WiFi and Satellite TV, as well as access to personalized flight assistance, meeting space, and conference rooms.

Seeking to enhance Portuguese-speaking customer experience, this summer Delta launched two new social media channels fostering communications through different channels. Delta’s Twitter channel, @DeltaAjuda, provides real-time customer support before, during, and after travel, while the Facebook channel goes beyond customer service to provide helpful Brazil specific travel tips and guidance to enhance the travel experience for Brazilian consumers. It may be found at: http://www.facebook.com/DeltaAirLinesBrasil.

Delta operates 35 nonstop flights between Brazil and the U.S., including from Atlanta, Detroit and New York-JFK to Sao Paulo, as well as from Atlanta to Rio de Janeiro and Atlanta to Brasilia.

About Delta Air Lines

Delta is working to become the best U.S. carrier in Latin America and the Caribbean. As part of that goal Delta has established a long-term exclusive alliance with GOL Línhas Aereas Inteligentes investing more than US $100 million in GOL. Likewise, Delta has invested more than US $65 million in Aeroméxico as part of a long-term exclusive commercial alliance and entered a code sharing agreement with Aerolíneas Argentinas solidifying its footprint in Latin America. Executive Travel magazine recognized Delta with the Gold Leading Edge Award for the Best Flight Experience to Mexico. Delta provides service to 32 countries and 43 destinations in the region offering more than 1,000 weekly flights between Latin America and the U.S. Spanish speaking Delta customers can receive real-time, on-the-go travel assistance in Spanish and Portuguese through its Twitter channels @DeltaAssist_ES and @DeltaAjuda 9 a.m. to 10 p.m. Brazilian customers can also access Delta´s dedicated Brazil Facebook page visiting http://www.facebook.com/DeltaAirLinesBrasil.

Delta Air Lines serves more than 160 million customers each year. During the past year, Delta was named domestic “Airline of the Year” by the readers of Travel Weekly magazine, was named the “Top Tech-Friendly U.S. Airline” by PCWorld magazine for its innovation in technology, won the Business Travel News Annual Airline Survey and was the recipient of 12 Executive Travel Magazine Leading Edge Awards for U.S. airlines. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 314 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights,with hubs in Amsterdam,  Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, LaGuardia,  Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita.The airline’s service includes theSkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

Related Topics:
Share