KABUL, 20 February 2013 – Delta Air Lines (NYSE:DAL) has opened its first sales office in Afghanistan within the Bagram Military Base near the capital Kabul. The office provides a number of travel services for customers including military and civilian personnel based in Afghanistan such as: flight reservations to and from the United States and throughout Delta’s extensive domestic U.S. network; re-booking and ticket re-issues; and assistance with Delta SkyMiles accounts.
Delta’s new representative sales office is situated at AMK9 LSA, Warrior Side, Bagram Airfield. Staffed by a team of two, it is open seven days a week: 9.30am to 6.00pm Monday to Saturday and between 11.00am and 6.00pm on Sundays. Customers can book travel in person, call the reservations number on: +93 (0)7952 33356 or email: firstname.lastname@example.org. Delta customers who require out-of-hours assistance will also have access to a dedicated hotline number.
Customers flying from Afghanistan can book travel to the United States on Delta via Dubai thanks to an interline agreement between Delta and Afghan carrier, Safi Airways. Delta operates a daily departure from Dubai to Atlanta, which connects with Safi Airways’ daily service from Kabul and offers a convenient transiting time of approximately two hours. In Atlanta passengers benefit from around 150 onward connections throughout the United States and beyond.
“We are excited to open our new office in Bagram Airfield, facilitating access to Delta’s daily flights to the United States as well as a host of other travel services,” said Jimmy Eichelgruen, Delta’s Sales Director for Africa, the Middle East and India. “By helping with all aspects of the travel experience - from reservations to Delta’s SkyMiles program – Delta is making getting to the States a great deal easier for our customers in Afghanistan.”
Delta’s nonstop flight between Dubai and Atlanta is operated using a 269 seat Boeing B777-200LR aircraft featuring flat-bed seats in BusinessElite. Delta also offers Economy Comfort - Delta’s premium economy cabin product – on its Dubai flights. Customers flying in Economy Comfort benefit from up to four additional inches of legroom for 35 full inches of seat pitch and 50 percent more recline than Delta’s standard Economy class seat. This year Delta will begin installing Wi-Fi on its international fleet enabling customers flying from Dubai to get online throughout their journey.
Delta Air Lines serves more than 160 million customers each year. During the past year, Delta won 33 airline industry awards sweeping the major corporate travel surveys including Business Travel News, Travel Weekly, TravelAge West, Recommend Magazine and The Beat. Delta was also a recipient of the Secretary of Defense Freedom Award for exceptional support of National Guard and Reserve employees. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 319 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.