ATLANTA, Feb. 21, 2008 – Delta Air Lines (NYSE: DAL) once again won accolades from travelers who ranked Delta’s cabin comfort and service, food and beverage service, ticketing and boarding process and SkyMiles frequent flyer program among the best in the industry. In a survey, readers of Latin Trade magazine ranked Delta as the top U.S. carrier to Latin America and second overall on the magazine’s list.
Latin Trade readers gave Delta the highest spot in ticketing and boarding experience, and second highest in frequent flier program among traditional network carriers in the U.S. and Latin America.
“We are proud to be recognized by our customers and the readers of Latin Trade for the high level of service we provide throughout the customer experience in Latin America and around the world,” said Christophe Didier, Delta’s vice president of Sales and Government Affairs in Latin America and the Caribbean.
Delta also ranked high on the list in the category of airport lounges. The Delta Crown Room Club at Atlanta’s Hartsfield-Jackson International Airport topped the list among U.S. carriers and ranked highest in ease of access. Airport lounges were ranked based on ambience, business support, ease of access, electronic and Internet capabilities, food and bar, and service and staff.
"Our readers who travel frequently throughout the region have again given us their opinions on which companies make their travel experiences more enjoyable," said Santiago Fittipaldi, Editor in Chief of Latin Trade. "Delta has made a remarkable improvement in this year's survey results, obtaining a strong showing in various categories."
In addition, the Hartsfield-Jackson Atlanta International Airport, Delta’s primary hub airport, topped the list in its respective category. Hartsfield-Jackson proudly bears the distinction of being world’s busiest passenger airport, handling an estimated 85 million people annually.
Latin Trade is celebrating its 15th anniversary as the premier pan-regional magazine on Latin American business. The award-winning magazine is published monthly in Spanish, Portuguese and English, providing its more than 360,000 readers with indispensable high-quality information on the major issues and personalities that are shaping corporate developments throughout Latin America and the Caribbean. Latin Trade also publishes LT Élite, a quarterly magazine for high net-worth readers in Latin America, focused on wealth management, luxury travel, and luxury goods and services.
Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 314 destinations in 59 countries. Delta has added more international capacity than any major U.S. airline during the last two years and is the leader across the Atlantic with flights to 36 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers more than 600 weekly flights to 65 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 479 worldwide destinations in 107 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.