ATLANTA, Dec. 11 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) has the "Best Frequent Flyer Program," "Best Airline Web Site" and "Best Airport Lounge," according to Business Traveler readers who voted in the magazine's 2009 Best in Business Travel Awards.
Now in its 21st year, Business Traveler's annual Best in Business Travel Awards is one of the world's most comprehensive business travel poll, covering various sectors of the global travel industry and showcasing the industry's highest standards of excellence. During 2009, a random selection of 8,000 of the magazine's estimated 100,000 premium business travel subscribers were invited to vote on their favorite airlines, travel destinations, hotels and other travel companies.
"We are pleased and excited that the SkyMiles program, Sky Clubs and delta.com have been recognized for the fourth straight year by Business Traveler readers," said Tim Mapes, Delta's senior vice president - marketing. "As we approach the final phase of the Delta and Northwest integration, we continue to focus on building the world's leading airline network as well as delivering best-in-class products and services for our customers. These awards are an affirmation of our efforts."
Recent improvements to the SkyMiles program, Sky Clubs and delta.com customer experience include:
- Northwest WorldPerks and Delta SkyMiles programs were officially and successfully merged to create the world's largest airline loyalty program with more than 70 million members.
- Delta announced details of a new SkyMiles Medallion program, which will be implemented in early 2010 and feature industry-leading benefits for the airline's most frequent flyers, including rollover Medallion Qualification Miles (MQMs), a new top-tier Diamond Medallion status and Choice Benefits.
- Northwest WorldClubs and Delta Crown Room Clubs became Delta Sky Clubs, offering members one consistent experience and adopting customer favorites from both lounge programs. Delta Sky Club membership provides access to more than 50 airport Club locations worldwide, as well as partner lounges including Alaska Airlines Board Rooms.
- delta.com is now accessible in 11 languages, making viewing and changing flights easy, and providing customers with upgraded, self-service rebooking functions.
About Business Traveler Magazine
With 10 editions worldwide and over 500,000 readers, Business Traveler is the world's leading publication geared towards frequent business travelers. BT offers practical travel resources, destination features, first-hand reviews, convention reports and a series of special supplements, including the annual business-class airline comparison study. In addition to BT's monthly features, visitor guides, lifestyle reports and weekend guides, each issue also includes special reports ranging from business etiquette tips to preventing identity theft and the growing trend of mixing business with vacations. Visit www.btusonline.com.
About Delta Air Lines
Delta Air Lines, the world's No. 1 airline, serves more than 170 million passengers each year. With its unsurpassed global network, Delta, its Northwest subsidiary and the Delta Connection carriers offer service to 368 destinations in 66 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of nearly 800 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 16,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and flight status at delta.com.
All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits. To review the rules, please visit delta.com/memberguide. All Delta Sky Club rules apply to Delta Sky Club use and membership. To review the rules, please visit delta.com/skyclub. Airline alliance partnerbenefits subject to change and subject to the terms and conditions of each partner. Offers and benefits subject to change without notice.Photo: http://www.newscom.com/cgi-bin/prnh/20090202/DELTALOGO
SOURCE: Delta Air Lines
Web site: http://www.delta.com/