ATLANTA Sept. 20, 2011 – Delta Air Lines (NYSE: DAL) today announced a new service that allows cargo customers to use approved GPS tracking devices in express and premium products, in order to track high-value and time-sensitive shipments. This new service will be offered on all mainline flights in Delta’s global network, and will be expanded to include Delta Connection carrier flights in the near future.
“With the addition of support for GPS tracking, Delta continues to offer our customers key products and services that complement our world-class network,” said Neel Shah, senior vice president and chief cargo officer, Delta Cargo. “With the option of greater visibility throughout the entire shipment lifecycle, we expect customer response to grow rapidly.”
GPS tracking devices enhance Delta’s current product offering, providing customers the opportunity for greater visibility on shipments they deem high-value, such as human organs, movie films, pharmaceuticals or technological prototypes.
GPS tracking supplements the significant investment Delta has made in warehouse and planeside scanning. It provides customers an additional layer of reliability and transparency in monitoring their shipment through every step of the shipment lifecycle. While the tracking devices will be supplied by customers, Delta Cargo’s call centers will also be equipped with tracking technology to monitor the status of GPS-equipped shipments and closely coordinate with customers.
For more details about this new service and approved GPS devices, check deltacargo.com or call a local cargo sales representative. Customers should contact an approved GPS device vendor for more information about acquiring units.
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 339 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground.