ATLANTA, May 13, 2014 – Delta Air Lines (NYSE: DAL) is celebrating its 10th anniversary of uninterrupted service in Buenos Aires, Argentina, highlighting its continued growth in the market. This growth is represented by the increase in customers who prefer and rely on Delta's enhanced travel experience and the benefits come from its strategic alliance with Aerolineas Argentinas.
"We are proud to celebrate 10 years of service and pleased to reinforce our position in the market. We have made great strides toward becoming the best U.S. airline in Latin America, and our growth in Argentina reflects the support of our customers in this endeavor,” said Marcelo Costa, Delta's regional manager for Argentina and Chile. “We will continue to leverage the strengths of our alliance with Aerolineas Argentinas to provide the greatest benefits to our customers.”
Delta's alliance with Aerolineas Argentinas is just one example of how the airline continues to grow in Latin America through its solid alliances with key regional carriers. Delta and Aerolineas Argentinas offer frequent fliers reciprocal benefits, such as allowing members of Delta SkyMiles and Aerolineas Plus loyalty programs to earn and redeem miles for award travel to many destinations in the combined network. Aerolineas Argentinas was the first South American member of the SkyTeam global airline alliance, part of its strategy of offering customers access to an extensive global network.
Delta connects Buenos Aires to Atlanta with a daily nonstop flight. From Delta’s state-of-the-art international terminal in Atlanta, travelers have access to 970 daily flights to 210 destinations that Delta operates, including non-stop service to 62 international destinations. As part of its commitment to improving customer experience, both in flight and on the ground, Delta made a major investment at Hartsfield-Jackson Atlanta International Airport by building a new international terminal, which opened in spring 2012 and features full Spanish signage throughout the airport.
Last year, Delta announced a significant upgrade to its service between Buenos Aires and Atlanta with the introduction of full flat-bed seats with direct aisle access in the BusinessElite cabin. The full flat-bed seats have 180º recline and oversized personal entertainment screens, allowing travelers to increase productivity, rest, and experience the on demand audio/video inflight entertainment system. As part of the ongoing improvements to its inflight experience, Delta customers flying on BusinessElite can enjoy industry-leading food with Latin-inspired meal selections by Chef Michelle Bernstein and elegant wines chosen by Master Sommelier Andrea Robinson.
Based on US$3 billion invested in products, airport terminals, and services during the last two years, Delta's latest announcement included the introduction of new sleep kits and several other upgraded amenities for passengers seated in the Economy cabin on flights to and from Argentina. Delta customers can also enjoy the advantages of popular Economy Comfort seats on all international flights.
About Delta Air Lines
Delta Air Lines is working to become the best U.S. airline in Latin America and the Caribbean. Its achievements have been recognized with two top distinctions by Latin Trade’s Best of Travel Annual Awards 2014, leading the categories of “Most Improvement Overall” and “Best Partnerships and Alliances”, and being the only U.S. airline in this year’s rankings. Delta was also recognized with the Best Airline to North America award by Prêmio Destaque Companhia de Viagem, by Grupo Companhia. Delta continues to grow in Latin America through its long-term exclusive alliances with GOL Linhas Aéreas Inteligentes, Aeroméxico and Aerolíneas Argentinas, committed to building a solid regional footprint, a global network and a better overall experience for customers. Delta provides service to 27 countries and 46 destinations in the region offering over 1,300 weekly flights between Latin America/Caribbean and the U.S. Delta customers can receive real-time, on-the-go travel assistance in Spanish and Portuguese through Twitter channels @DeltaAssist_ES and @DeltaAjuda from 9 a.m. to 7 p.m. EST. Brazilian customers can also access Delta´s dedicated Brazil Facebook page, visiting http://www.facebook.com/DeltaAirLinesBrasil.
Delta Air Lines serves nearly 165 million customers each year. This year, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine’s top 50 Most Admired Companies in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 322 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Minneapolis-St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta’s blog takingoff.delta.com.