Delta is expanding Delta Comfort+ fares to more markets, making it easier to shop and buy Delta's menu of products.
In November 2015, Delta began selling Delta Comfort+ as a fare for travel in the U.S. and Canada. With this expansion, Delta will now offer Delta Comfort + as a fare to all destinations in the Asia-Pacific and Latin America/Caribbean regions, as well as the U.S. and Canada.
Effective May 20, Delta will begin selling Delta Comfort+ as a fare for flights departing September 20, 2017, and beyond in the following travel regions:
- Between the U.S. and Canada and Brazil, Argentina, Peru and Chile
- Between the U.S. and Canada and China and Hong Kong
- Within the Asia-Pacific region, now including China
- Between Asia-Pacific region markets, and Latin America / Caribbean markets, now including China, Hong Kong, Brazil, Argentina, Peru and Chile
In March 2015, Delta introduced Delta Comfort+ as the airline’s industry-leading extra legroom product experience that offers Sky Priority boarding with dedicated overhead bin space, and complimentary premium beverages and snacks on flights over 250 miles. Delta Comfort+ customers on long-haul international flights are also treated to sleep kits.
Delta Comfort+ is most easily purchased when shopping via delta.com, the FlyDelta mobile app, or with a Delta Reservations Specialist. Delta continues to collaborate with its joint venture partners to ensure customers can view availability on combined itineraries. Additionally, Delta remains engaged with distribution partners to allow Delta Comfort+ to be purchased through travel agents and in consumer direct shopping displays. For Delta-operated international flights not included in this update, Delta Comfort+ will continue to be sold as an add-on seating option.
This enhancement is part of the airline’s multi-billion dollar investment in the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, access to Wi-Fi on nearly all flights, free Main Cabin meals on select flights, upgraded free Main Cabin snacks, chef-curated meals in Delta One, a seasonal wine program, an Alessi-designed collection of serviceware in Delta One and First Class, and more.
Delta has also made significant investments in the customer experience on the ground, in addition to plans to add nearly 250 new aircraft to its fleet in coming years. These include new Delta Sky Club locations in Denver, Atlanta, and Seattle, and Club renovations in Nashville, Dallas, Newark, and Minneapolis-St. Paul, airport enhancement programs in Atlanta, Los Angeles, New York and Salt Lake City, and the testing and implementation of an enhanced boarding process in Atlanta.