Whether you’re catching up on email or binge watching your favorite shows, getting online from takeoff to touchdown has never been easier thanks to Delta’s expansion of High-Speed Wi-Fi, powered by Gogo 2Ku’s industry-leading in-flight Wi-Fi technology. The airline recently updated its 100th aircraft with the improved Wi-Fi technology.
Delta’s high-speed Wi-Fi is delivering next-generation technology that provides consistent, uninterrupted coverage anywhere in the world, including over oceans. The airline’s high-speed Wi-Fi gives customers an at-home experience in flight, including the ability to stream video and use work-related networks, such as VPN, globally. Unlike prior versions of in-flight technology on Delta, customers may now use Wi-Fi from gate to gate on 2Ku-enabled aircraft.
Delta has the largest current fleet of Gogo 2Ku aircraft and the largest commitment to 2Ku of any airline in the world, set to install over 600 aircraft with High-Speed Wi-Fi for domestic and international flights over the next two years. 2Ku is currently being installed on Delta’s existing domestic narrow-body fleets, while new Airbus A350 and Bombardier C-Series aircraft will be equipped with 2Ku prior to delivery. 2Ku service will also be offered on Airbus A330-900Neo aircraft when they enter Delta’s fleet in 2019.
Using dual Ku-band satellite antennas ― one receiver for the upward link to the aircraft, and the other for the downward, return link to the ground ― 2Ku offers customers faster speeds and bandwidth more than 20 times that of Gogo’s original air-to-ground (ATG) technology.
"We are committed to providing our customers with at-home levels of Wi-Fi speed and accessibility,” said Joe Kiely, Managing Director ― Product and Customer Experience. “Our Wi-Fi upgrades are providing customers with significantly faster connectivity, enabling business travelers to send large files and multi-task with ease, while those with more time to indulge the ability to stream their favorite entertainment.”
Today, Delta’s 2Ku equipped aircraft provides streaming video quality performance with 15 Mbps to the seat. With the introduction of Gogo's next generation modem, performance will increase even further. Delta aircraft installed with 2Ku will begin to receive the new modem in the second half of 2017. With the launch of high-throughput satellites and the new modem in place, customers will begin to see speeds of over 20 Mbps to the seat toward the end of 2017 and into early 2018.
Delta operates the world's largest Wi-Fi equipped fleet, including its entire fleet of 660 domestic mainline aircraft. More than 1,000 Delta aircraft, including nearly all Delta Connection two-class regional jets and 100 percent of its long-haul international fleet, are equipped with in-flight Wi-Fi, offering access to more than 370,000 customers per day.
Delta has completed installation of Gogo’s first-generation satellite Wi-Fi technology powered by Ku-band satellite on all of its wide-body international fleet ― including Boeing 747, 767, 777 and Airbus A330 aircraft as well as Boeing 757 aircraft operating on long-haul routes.