ATLANTA, Dec. 11, 2007 – Delta Air Lines (NYSE: DAL) customers booked on flights to, from or through Midwestern states currently impacted by winter storms may make adjustments to their travel schedule without penalty or fees, effective immediately.

Customers who purchased tickets by Dec. 11, 2007, and are scheduled to travel through Dec. 12, 2007, to, from or through the following states on Delta, Delta Connection or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by Dec. 12. Travel must begin on or before Dec. 14, 2007. Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking.

Customers whose flights are canceled may request refunds. All customers are encouraged to visit for the latest news on the winter storms.

Affected states include the following:

  • Kansas
  • Illinois
  • Iowa
  • Missouri
  • Nebraska
  • Oklahoma
  • Wisconsin


For updates on flights visit or call 1-800-325-1999 for flight status. Media seeking the most up-to-date information on affected cities should visit For the latest information on airport operations, please check the appropriate local airport Web sites.

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