ATLANTA, March 6, 2008 – Delta Air Lines (NYSE: DAL) customers booked on flights to, from or through markets in the Ohio Valley region currently impacted by winter storms may make adjustments to their travel schedule without penalty or fees, effective immediately.
Customers who purchased tickets by March 6 and are scheduled to travel March 7 through March 8, to, from or through the following locations on Delta, Delta Connection or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by March 11. Travel must begin on or before March 11, 2008. Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking.
Customers whose flights are canceled may request refunds. All customers are encouraged to visit delta.com/travelupdates for the latest news on the winter storms.
Affected locations include:
- Toronto, Canada*
- Ottowa, Canada
- Montreal, Canada
- Buffalo, NY
- Rochester, NY
- Syracuse , NY
Updates on flights are available at delta.com or by calling 1-800-325-1999. Media seeking the most up-to-date information on affected cities should visit delta.com. The latest information on airport operations can be found on the appropriate local airport Web sites.
Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 315 destinations in 59 countries. Delta has added more international capacity than any major U.S. airline during the last two years and is the leader across the Atlantic with flights to 36 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers more than 650 weekly flights to 65 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 744 worldwide destinations in 151 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.
*New location added.