GUADALAJARA, JAL, September 22, 2011 - Delta Air Lines (NYSE: DAL) and Air France KLM (NAS: AFLYY) inaugurated today their new joint commercial and ticketing office in Guadalajara, Jalisco, further facilitating the access to the three airlines’ networks in a single place and through a single point of contact in the country’s second largest city.
The new office is located in Lopez Cotilla 1701, Sector Juárez (between Av. Unión and Av. Chapultepec) and is open Monday through Friday, 9:30 a.m. to 6:30 p.m.
The ribbon-cutting ceremony was hosted by Christophe Didier, Sales Vice-president for Latin America and the Caribbean, Delta Air Lines; Alberto Porragas, Commercial Director, Delta KLM Air France in Mexico; and Jerome Salemi, General Manager for Air France KLM, Mexico.
“The Delta KLM Air France joint venture has been extremely successful and well received by both corporate customers and travel agencies. In the first half of the year, we experienced a growth of 40% in Mexico, making us the leader of transatlantic flights,” said Didier. “Since announcing our joint venture in 2008, we have integrated our sales teams and opened joint offices in the three main business centers in the country.”
“We are very proud to open this new commercial and ticketing office, which will provide our customers in Guadalajara with access to the wide service offering of Delta KLM Air France under the same roof,” said Salemi
This joint venture offers access to the Delta and Air France KLM networks, through one single commercial agreement and a single point of contact, as well as benefits for frequent flyers. Additionally, small- and medium-sized companies can benefit with the SkyBonus program, which enables members to earn points and receive multiple benefits and discounts.
With over 250 daily trans-Atlantic flights and a fleet of 144 aircraft, the joint venture between AIR FRANCE-KLM, Alitalia and Delta Air Lines provides customers with the benefits of a vast route network offering more frequencies, competitive fares and harmonized services on all trans-Atlantic flights. The JV network is structured around seven main hubs: Amsterdam, Atlanta, Detroit, Minneapolis, New York-JFK, Paris-CDG and Rome Fiumicino, together with Cincinnati, Lyon, Milan, Memphis and Salt Lake City. The JV offers customers access to 300 destinations beyond the 27 North American gateways and 200 destinations beyond the 31 European gateways throughout Europe, Asia and Latin America. The JV represents 27% of total trans-Atlantic capacity and generates $10 billion in expected annual revenues. Under the terms of this agreement, the partners jointly operate their trans-Atlantic routes, thereby sharing revenues and costs. For more information on Air France-KLM, Alitalia or Delta go to the respective corporate websites.
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 339 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.