ATLANTA, Jan. 18, 2007 – Readers of Executive Travel Magazine say they like lounging around – in Delta Crown Room Clubs®, that is. According to the publication, readers chose Delta as the best airline for airport lounges and the SkyMiles program as the second-best domestic frequent flyer program in the 2006 Leading Edge Awards.
“We are ecstatic that Delta’s Crown Room Clubs have been recognized as being the best place to lounge by the readers of Executive Travel Magazine, many of whom are loyal SkyMiles and Crown Room Club members,” said Joanne Smith, Delta’s vice president of Marketing. “Maintaining excellence and a premier customer experience is a priority for us as we reignite the passion for air travel. Whether our customers want a tranquil place to relax before or between flights or a temporary workspace, we strive to ensure that our lounges surpass their expectations.”
Subscribers to Executive Travel Magazine are senior level executives at Fortune 1000 companies who fly almost once each week. Established in 1980, the publication was created for the frequent business traveler and addresses issues unique to his or her lifestyle. With more than 132,000 readers, the recently BPA audited magazine delivers information to help frequent business travelers live life on the road as well as they do at home.
Executive Travel polled readers in more than 60 categories. Delta also received third place honors for the following categories:
- Best Airline for Flights to Africa
- Best Airline for Flights to the Caribbean
- Best Airline for Flights to Central/South America
- Best Airline for Flights to Eastern Europe
- Best Airline for Flights to Western Europe
Delta will continue to streamline and upgrade its customer lounge experience, making it more convenient and passenger friendly in 2007. Crown Room Club members enjoy the following benefits*, designed to make travel more comfortable and more productive:
- Entrance to frequent traveler security lines available at select airports
- Access to meeting services
- Personalized flight assistance
- Satellite TV
- Magazines and newspapers
- Fully-stocked complimentary bars
- Putting greens
- Connectivity options and much more
Last year Delta opened new Crown Room Clubs in Sao Paulo, Brazil, and in Atlanta Hartsfield-Jackson International Airport’s Concourse C to complement Delta’s existing 42 Clubs located in 34 cities worldwide. Delta also has launched more than 70 new international flights to popular business and leisure destinations; more comfortable and attractive aircraft interiors, with all-leather seats and brighter lighting; state-of-the-art, on-demand TV, movies, music and more on many domestic and international flights; signature food and beverages with celebrity partners like Michelle Bernstein and Rande Gerber on many Delta flights worldwide; improved self-service kiosks; enhanced delta.com functionality; and automatic notifications of delays, irregular operations, alternative flight options, and major improvements in airport facilities at Atlanta and upgrades to New York-JFK, including new BusinessElite check-in facilities.
In 2006, Delta was awarded “Best Frequent Flyer Program,” “Best Airline Web Site” and “Best Airport Lounge” by Business Traveler readers in the 2006 Best in Business Travel Awards. The airline also was ranked as one of the top U.S. airlines in the J.D. Power and Associates’ 2006 North America Airline Satisfaction Study and received multiple other awards during 2005 and 2006, including: “North America’s Leading Business Class Airline” and “Leading Low Cost Airline” for Song by the Annual World Travel Awards; “Best Domestic Airline” by Executive Travel magazine in 2005; “One of America's Safest Companies for 2005” by Occupational Hazards magazine; “Most Preferred Airline for Business Travelers” by the YPB&R/Yankelovich Partners 2005 National Business Travel Monitor; and “Corporation of the Year” by the 100 Black Men of America Inc. Specific to its loyalty program, the Delta SkyMiles program received a “Lifetime Achievement Award” at the 2006 Freddie Awards in recognition of its many contributions to the airline loyalty industry and was named “Best Frequent Flyer Program” by readers of Travel Savvy magazine in September 2005.
Delta Air Lines (Other OTC: DALRQ) offers customers service to more destinations than any global airline with Delta and Delta Connection carrier service to 304 destinations in 52 countries. With more than 50 new international routes added in the last year, Delta is America’s fastest growing international airline and is a leader across the Atlantic with flights to 31 trans-Atlantic destinations. To Latin America and the Caribbean, Delta offers more than 400 weekly flights to 58 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on more than 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 457 worldwide destinations in 97 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.
* Amenities may vary among Crown Room Club locations.