A leading travel media outlet in Korea, The Korea Travel Times, named Delta the Best Foreign Carrier at their annual award ceremony in Seoul earlier this month. The airline received the honor for its operational and customer service excellence, as well as its strong partnerships with travel agencies.
“Delta Air Lines is highly rated for making its best efforts to maintain close relationships with travel agencies as well as to increase on-time departures and flights and minimize baggage handling complaints and overall service complaints," the travel outlet said in an article.
Sam Park, Manager –Sales, Korea, accepted the award on Delta’s behalf.
Delta's SkyTeam and codeshare partner Korean Air was selected as the Best Home Carrier, showcasing the strong position Delta and its partner airline have achieved in the Korean market.
Award winners were selected based on an industry-wide survey of 1,300 employees conducted last November. Since 2010, The Korea Travel Times True Partner Awards have been presented to companies that have proven records of cooperation and achievement between its partners that yield mutually successful business results.