ATLANTA, March 16 -- Delta Air Lines (NYSE: DAL) today received a gold award from Gomez, the Web performance division of Compuware Corporation (NASDAQ:CPWR). The Gomez Web Performance Awards recognize the outstanding Web and mobile site performance of leading brands across six industries.
Delta was honored as a gold award winner based on its average rankings throughout 2009 in the Gomez Airlines Flight Search Benchmark. Gomez benchmarks measure three key Web performance metrics – response time, availability and consistency.
“Delta’s Web site is a critical part of offering our customers the tools that bring speed and convenience to their travel experience,” said Tim Mapes, senior vice president – Marketing. “Web site performance metrics are a cornerstone in helping us provide customers with the consistency that they expect. Recognition for outstanding performance for delta.com is gratifying given our commitment to delivering great service to our customers.”
The report offers detailed measurements of Delta’s average Web performance throughout the year and highlights how Delta sets the industry’s standard for a Web or mobile site experience. The “Best of the Web: Gomez 2009 Web Performance Awards” report can be found at: http://www.gomez.com/products-solutions/industry-benchmarks/best-of-the-web-2009/
Gomez, the Web performance division of Compuware, provides the industry’s leading solutions for optimizing the performance, availability, and quality of Web and mobile applications. The on-demand Gomez platform integrates solutions for Web load testing, Web performance management, Web cross-browser testing, and Web performance business analysis that test and measure Web and mobile applications from the “outside-in” – across all users, browsers, devices, and geographies – using a global network of over 100,000 locations. When combined with Compuware Vantage, Gomez offers the industry’s only solution for optimizing application performance across the Enterprise and the Internet. Over 3,000 customers worldwide, ranging from small companies to large enterprises – including 12 of the top 20 most visited US Web sites – use Gomez solutions to increase revenue, build brand loyalty, and decrease costs.
Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 367 destinations in 66 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of nearly 800 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 16,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.