ATLANTA, Dec. 9, 2011 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) today received notification from the National Mediation Board (NMB) that the Board has rejected claims of interference filed by the International Association of Machinists and Aerospace Workers (IAM) following the November 2010 representation election for Delta ticket agents, gate agents, customer-facing Cargo employees and Reservation Sales agents in the passenger service craft or class.
The airline will immediately begin the process to align pay, benefits, work rules and seniority for the more than 15,000 employees in these workgroups.
"This is tremendous news, not just for Delta, but for you – that your voices were heard, your vote was respected and now we can all move forward together as one team – with aligned pay, benefits, work rules and seniority," said Allison Ausband, vice president of Reservation Sales and Customer Care. "It has been three years in the making, and I appreciate your professionalism, patience and determination through it all. Now the time has come for us to complete this one, last remaining milestone."
The NMB's decision is the final ruling in a series of interference claims filed by two unions as a result of voters rejecting union representation in four elections held in late 2010. On Dec. 7 the NMB denied interference claims filed by the IAM in the fleet service election, covering approximately 13,000 below wing Airport Customer Service and Cargo warehouse employees at Delta. In recent weeks, the NMB also denied the Association of Flight Attendants' (AFA) claims of interference following the November 2010 Delta flight attendant representation election and the claims of interference filed by the IAM following the November 2010 representation election for Delta TechOps Stores employees.
"With this final decision from the NMB, we have now closed the chapter on all representation issues at Delta, and we turn our full attention to continuing to make Delta a great place to work," said Mike Campbell, executive vice president of H.R. and Labor Relations. "We have the most professional men and women in the industry, and great momentum heading into 2012. Together we will keep building a better airline for our people and our customers."
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 341 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
SOURCE Delta Air Lines