2:15 p.m. ET Sept. 2 | Delta resumes New Orleans flight operations to provide critical passenger, cargo transport following Ida

With Thursday’s arrival of flight 2237 into Louis Armstrong New Orleans International Airport from Atlanta, Delta service has resumed at MSY following the impacts of Hurricane Ida earlier this week. Delta’s service restart currently includes three inbound and outbound flights Thursday between New Orleans and Atlanta, which will allow for essential passenger and cargo air travel into the region.  

While service has resumed, Delta encourages customers to monitor their flights using delta.com or the FlyDelta app, as well as pre-arrange lodging and ground transportation, as both currently remain limited. 

For those with booked travel in or out of New Orleans, Delta has an additional travel waiver in place to provide customers flexibility to make changes to their itineraries as needed.  

11:15 a.m. ET Sept. 2 | Delta issues travel waiver as recovery efforts in New Orleans continue

Where: New Orleans

When: Sept. 2-12, 2021

Due to the recovery efforts in New Orleans, Delta is issuing a waiver to assist customers that might be impacted, effective Sept. 2-12, 2021. With this, the fare difference for customers will be waived when rebooked travel in the same cabin occurs on or before Oct. 3, 2021. 

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email.

9 a.m. ET Sept. 2 | Delta issues travel waiver due to remnants of Ida

Where: Newark, New Jersey; New York – John F Kennedy; New York – LaGuardia; White Plains, New York

When: Sept. 2-3, 2021

Due to flooding from the remnants of Tropical Depression Ida, Delta is issuing a waiver to assist customers in the New York area that might be impacted, effective Sept. 2-3, 2021. With this, the fare difference for customers will be waived when rebooked travel in the same cabin occurs on or before Sept. 7, 2021. 

Delta’s team in the airline’s Operation and Customer Center will continue to monitor the storm and its impact and make tactical adjustments as needed.

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email.

5 p.m. ET Sept. 1 | Delta flights to New Orleans remain suspended following Hurricane Ida

Delta’s operation at Louis Armstrong New Orleans International Airport (MSY) remained suspended Wednesday, days after Hurricane Ida made landfall on the Louisiana coast.

The powerful hurricane left behind a swath of damage, widespread power outages and caused flooding.

RELATED | Delta contributes $250,000 to American Red Cross Hurricane Ida relief

Key airport infrastructure – running water in the terminals and air conditioning – was still out of service Wednesday. Delta Connection carrier Endeavor Air is sending humanitarian flights delivering supplies to the New Orleans airport.

2 p.m. ET Aug. 30

Delta teams on Monday continue to evaluate the safety and operational conditions of airports affected by Ida in Louisiana, Mississippi and Alabama. Decisions to safely resume flying on Tuesday will be made in concert with all aviation stakeholders and local officials.

A travel waiver has been extended for customers with booked travel through Sept. 3 for additional flexibility with their travel plans. Fares caps are in place through Sept. 3 at select airports in Louisiana, Mississippi and Alabama.

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email. 

3 p.m. ET Aug. 29

As of Sunday afternoon, Hurricane Ida has made landfall in Louisiana and the airline has cancelled approximately 85 Mainline and Delta Connection flights in total over the weekend. The Meteorology team in Delta's Operation and Customer Center will continue to monitor the storm and make tactical adjustments as needed. A travel waiver was issued Friday morning to provide customers flexibility with their travel plans.

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly

11 a.m. ET Aug. 28 

Delta has proactively canceled approximately 75 Mainline and Delta Connection flights for travel through Louisiana stations - New Orleans (MSY), Baton Rouge (BTR), Gulfport (GPT) and Lafayette (LFT) – from Saturday evening until Monday morning as Hurricane Ida is expected to make landfall along the northern Gulf coast on Sunday.

The Meteorology team in Delta's Operation and Customer Center will continue to monitor the storm and make tactical adjustments as needed. 

A travel waiver was issued Friday morning to provide customers flexibility with their travel plans.

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email. 

9:15 a.m. ET Aug. 27

Where: 

• Louisiana: Alexandria, Baton Rouge, Lafayette, New Orleans, Monroe
• Mississippi: Columbus, Gulfport/Biloxi, Jackson
• Alabama: Mobile

When: Aug. 29-31, 2021 

Due to the forecasted path of Tropical Storm Ida, Delta has issued a travel waiver for those who may be impacted, effective Aug. 29-31, 2021. With this, the fare difference for customers will be waived when rebooked travel in the same cabin occurs on or before Sept. 4, 2021. 

Delta has also capped fares for customers transiting select airports in Texas, Louisiana, Mississippi and Alabama through Aug. 31.

The Meteorology team in Delta's Operation and Customer Center will continue to monitor the storm and make tactical adjustments as needed. 

Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email. 

Learn more about Delta weather waivers.