The latest recognitions for Delta include Best North American Airline, Airline of the Year and Most Admired Airline from top industry publications.
DELTA NEWS ON THE GO. Subscribe and follow.

Delta is again being recognized as a top airline for its commitment to customers and their safety with new award wins from The Beat, Global Traveler, Business Traveller U.K and the Airline Passenger Experience Association (APEX).

  • The Beat Readers’ Choice Awards recognized Delta as the Most Admired Airline and Overall Most Admired Supplier. The publication caters to senior-level corporate travel professionals.
  • Global Traveler readers named Delta Airline of the Year as part of the publication’s 18th annual GT Tested Reader Survey awards. The Fly Delta app, SkyMiles loyalty program and Delta Sky Club lounges also were rated the best in the industry, winning Best Airline App, Best Frequent-Flyer Customer Service and Best Airline Lounges (for the third consecutive year), respectively.
  • Business Traveller U.K. recognized Delta as the Best North American Airline, coming on the heels of accolades from the publication’s U.S. and Asia-Pacific editions in November.
  • The Airline Passenger Experience Association (APEX) recognized Delta with two awards this year, naming Delta a 2022 Five Star Global Airline in the Official Airline Ratings™ and selecting the airline as 2022 Global Passenger Choice Award® Winner for Best Wi-Fi.

“We’ve never wavered in our commitment to deliver a seamless and enjoyable experience for our customers – whether you’re flying for the first time ever with Delta, or you’re a Diamond Medallion member,” said Allison Ausband, E.V.P. and Chief Customer Experience Officer. “These awards come from customers who trust us to provide them with an experience and a loyalty program that they can’t find anywhere else, and we couldn’t be more grateful to every individual and employee who helps contribute to and create the Delta Difference every day.”

A Delta customer service agent helps a passenger.
Delta’s best-in-class service and leading approach to health and safety has recently earned recognition by a number of key trade publications.


Voted for by readers of Business Traveller magazine, the awards have evolved this year to reflect the change in travel climate. Readers were asked to consider their travel experiences both before and during the pandemic, taking into account criteria including covid safety measures, loyalty programs, efficiency of re-bookings and cancellations and effective communications.

This the fourth year running that Delta has been named Best North American Airline in the U.K.; Delta also triumphed at the APAC awards in 2020, 2017 and 2016.


Based solely on reader’s votes, the 18th annual GT Tested Reader Survey Awards by Global Traveler honor airlines, hotels, loyalty programs and travel-related products in more than 80 categories. Readers vote for their favorites in the world of travel in an open-ended survey running in the magazine and online from January to September. The results of the survey were announced in the December 2021 issue, available now.


The 14th Annual The Beat Readers’ Choice Awards were based on a reader poll conducted in September 2021 that asked subscribers to choose the most admired technology company, travel management company, airline, payment company, lodging brand, car rental brand and supplier of the year for its policies, management style and service for business clients.

In addition to being named Most Admired Airline, The Beat readers selected Delta as the Overall Most Admired Supplier. 


The Airline Passenger Experience Association (APEX) uses anonymous and neutral third-party feedback to determine honorees on an annual basis. For the 2022 APEX Official Airline Ratings™ and 2022 APEX Passenger Choice Awards®, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale.
Related Topics: