Delta scooped up the award for "Best Long Haul Airline" at the 2016 Italian Mission Awards held in Milan, Italy, Monday.
The Italian Mission are the only awards in Italy dedicated solely to business travel. With 27 categories, the awards cover all aspects of the industry from hotels and loyalty programs, to airlines and technology. Delta also won "Best Long Haul Airline" in 2014 and this year was up against three other airlines, with judging decided by a panel of industry experts, journalists and travel managers.
Patrizia Ribaga, Director - Sales, Italy, accepted the award, saying: “We are the leading U.S. carrier in Italy and this award demonstrates that Delta’s strategic approach to improving the customer experience is being recognized and valued by our customers and the industry. Despite tough competition from Gulf airlines in the market, Delta continues to deliver greater onboard comfort and hospitality, innovative technology and unparalleled connections throughout the United States and beyond.”
Delta and its partners Air France-KLM and Italy-based Alitalia also won ‘Best Corporate Loyalty Program’ for BlueBiz, their combined loyalty program, further highlighting the success of the trans-Atlantic joint venture partnership in the Italian market.
This summer, Delta will operate up to 10 peak-day flights between Italy and the United States. The airline serves Rome and Milan year-round from Atlanta and New York-JFK, with seasonal flights to Venice and Pisa. In May, Delta will resume its seasonal flight from Detroit to Rome and in June will launch a brand-new flight to Rome from Minneapolis/St Paul, plus a second frequency from Atlanta for the peak season.