Frontline employees based in Atlanta, or those just passing through, now have an oasis, a place to get away from the hustle and bustle of the world's busiest airport. With its grand opening this week, the ATL SkySpa joins the Salt Lake City location, which opened in 2015, in providing employees a place to take advantage of some well-deserved "me time."
Designed with Airport Customer Service and cargo agents, flight attendants, pilots, TechOps and Ground Service Equipment technicians and other employees in mind, Delta's SkySpa features discounted massages, skin and nail care, hair styling, shoe shining, makeup application and uniform alterations – all services designed to help employees look and feel their best."Our frontline teams are in the spotlight for hours, always putting our customers and the operation first," said Allison Ausband, S.V.P. - In-Flight Service. "Having a place to retreat to that recharges the mind, body and spirit, is important for our people, so they can offer customers their best version of themselves each and every time they step out into the concourse, or onboard a plane, or onto the tarmac."
In addition to discounted spa and barber services, flight attendants and ACS employees will also have an opportunity to try on uniform options at the Uniform Fit Line and enjoy personal style consultation from Crew Outfitters staff. Crew Outfitters will also be managing and offering a robust retail program for professional need items.
"Crew Outfitters is excited for the opportunity to partner with XpresSpa and Delta to create a place where employees can relax, unwind and get brand ready," said Jennifer Henry, President of Crew Outfitters. "We hope everyone will take advantage of this new space and come in often for some well-deserved pampering and spa services as well as uniform guidance and alterations, luggage repairs, and a little retail therapy with Delta-branded gifts and uniform accessories."Last month the airline unveiled its new Zac Posen-designed, inspired employee uniforms. The collection will be worn by more than 60,000 of the airline's frontline employees including customer service agents, flight attendants, ramp agents and technicians beginning in 2018.
"For some, it might be the convenience of being able to get a haircut before heading home or pampering themselves a bit before or after a long day or trip. For others, it's about ensuring they look and feel great in their uniform, which is why we designed the SkySpa to be able to handle many of their uniform needs," said Ausband.
Delta is partnering with XpresSpa, a premier spa company with a large presence in airports across the country, to help set up the spa-like facilities. Each convenient airport location will feature trained XpressSpa employees to offer a host of amenities during quick walk-in appointments. Employees receive a 25 percent discount on services and 30 percent off products and can also take advantage of the XpresSpa loyalty program.
"We continue to look for innovative ways to make Delta a great place to work and use employee feedback to make meaningful improvements and investments," said Bill Lentsch, S.V.P - Airport Customer Service and Airline Operations. "And in the end, with brand-ready employees who look and feel great, our 180 million customers will also get to experience the benefits of Delta's investments in SkySpas."