Beginning Tuesday, Delta flight attendants will say goodbye to their large, 500-page red book containing the paper version of the On-Board Manual and Announcement Handbook as the airline leverages innovative technology to reduce its carbon footprint and environmental impact.
Flight attendants now have access to their On-Board Manual via individual Nokia Lumia 1520 phablet devices which also include the new Guest Service Tool and point of sale applications for conducting on-board purchases.
The elimination of the paper On-Board Manual, outlined in the attached infographic, is the latest in a line of technology enhancements to streamline operations and limit the airline’s environmental impact. Delta’s pilots have been using state-of-the-art Microsoft Surface tablets in the cockpit for flight planning and other functions, further reducing the need for paper manuals, charts and operational handbooks.