Flight attendants delivering thoughtful new service procedures, Reservation Sales & Customer Care specialists offering unprecedented flexibility and empathetic care, pilots outlining our air filtration processes before boarding, Airport Customer Service agents passing out Care Kits. Delta employees across the globe have stepped up to embrace a new normal as they care for customers who are returning to the skies.

Watch the video to hear from real Delta employees about all the ways they carry out the Delta CareStandard and how they each play a critical role in keeping customers and each other safe. With a legacy of going above and beyond to deliver unmatched customer experiences, together they are one Delta team with safety at the core of everything they do.

It’s long been said that Delta employees are the Delta Difference. In the face of a global pandemic, it’s the Delta Difference that fuels innovation, propels enhancements to the travel experience and continues to keep customers and employees safe.  

Keeping your surfaces cleangiving you more space and offering safer service are core to the Delta CareStandard – the airline’s ongoing, organization-wide commitment to cleanliness and safety. Learn more about how Delta is delivering a safe travel experience for customers and employees.