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Bill Lentsch is Chief Customer Experience Officer for Delta Air Lines. In this role, Bill has oversight of In-Flight Service, Airport Customer Service, Reservations and Customer Care, Product and Consumer Insight. Bill and his team are responsible for Delta’s industry-leading customer experience and the teams that make it happen. This ...
March 27, 2020, 3 p.m.
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Sandeep Dube is the Senior Vice President — Customer Engagement & Loyalty for Delta Air Lines, and CEO — Delta Vacations. He is responsible for the airline’s SkyMiles loyalty program, Delta Sky Clubs, the airline’s industry-leading partnerships with companies like American Express, Airbnb and Lyft, and Delta Vacations. Additionally, he ...
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As Senior Vice President — Alliances for Delta Air Lines, Perry Cantarutti is responsible for managing the airline’s network of worldwide alliance partnerships. In addition to building deeper and more integrated partnerships, Perry and his team are working to create an increasingly seamless experience for customers who travel between Delta ...
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Sandy Gordon is Senior Vice President – Airport Operations, Domestic Stations. Sandy oversees the day-to-day operations in 222 airports in the United States, as well as the Delta hubs, Seattle-Tacoma International Airport and Salt Lake City International Airport. Her responsibilities include leading more than 10,000 Delta employees and 100+ ground ...
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Glen Hauenstein is President of Delta Air Lines, a position he assumed May 2, 2016. Glen was previously Executive Vice President and Chief Revenue Officer. As President, Glen oversees a team responsible for Delta’s network, revenue management, reservation sales, customer care, customer engagement and loyalty strategies. Since joining Delta in ...
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Gil West is Senior Executive Vice President and Chief Operating Officer for Delta Air Lines. Gil leads the team responsible for safe, reliable operations across the globe, including Corporate Safety, Security and Compliance; Delta Connection; Delta Private Jets; Fleet and Technical Procurement; Flight Operations; Operations Analysis and Performance; Operations and ...
March 27, 2020, 3 p.m.
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Paul Jacobson is Executive Vice President and Chief Financial Officer responsible for Delta’s global finance organization. Throughout his career, Paul has been a key contributor to Delta’s strategies and has been instrumental in a number of initiatives including the purchase of the Trainer oil refinery; balance sheet initiatives that have ...
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Joanne Smith is Executive Vice President and Chief People Officer for Delta Air Lines. She is responsible for preserving the airline's unique culture of positive engagement with its more than 80,000 employees, overseeing talent management and development, recruitment, HR service delivery, diversity and inclusion, HR policies and programs. Under Joanne’s ...
March 8, 2020, 10 a.m.
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Peter Carter has served as Delta’s Executive Vice President, Chief Legal Officer and Corporate Secretary since July 2015. As Chief Legal Officer, Peter oversees Delta’s legal, compliance and government affairs groups worldwide and serves on the Delta Leadership Committee. Peter has worked to protect Delta’s freedom to operate by advocating ...
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Steve Sear is President – International and Executive Vice President – Global Sales for Delta Air Lines. Steve is responsible for the Asia Pacific, Atlantic and Latin regions, as well as Alliance strategy, partner development and Global Sales. He previously was Senior Vice President – Global Sales, overseeing Delta’s commercial ...